Director, Biometrics Solutions

CATO SMS and Pharm-Olam, LLC have merged to form Allucent!

Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment. At Allucent, our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your scientific knowledge, clinical expertise, and experience to partnerships with our clients in small and mid-sized biotech companies.

These customers have new therapeutic ideas but want a partner who can assist with the clinical trial process, the complexities of certain disease states, or other critical capacities. You’ll work with them on the newest treatment breakthroughs for some of the most perplexing conditions. And ultimately, you’ll help make a positive difference in patients’ lives.

Summary:

The Director, Biometrics Solutions is responsible for managing and leading the Biometrics sales team. The DBS ensures planning, preparation and execution of activities related to Biometrics business development in accordance with the standard operating procedures, regulatory guidelines, executed client contracts and the clients’ expectations.

The DBS is a member of the overall Business Development Leadership team, supervises the sales support personnel dedicated to delivering business development and account management for the Biometrics business, and reports directly to the Chief Revenue Officer.

Responsibilities:

Biometrics Business Development Planning, Management and Strategy

• Identify, develop, and implement the business strategy for Biometrics business development
• Develop and agree upon strategy to reach annual sales, profit, and operational targets for Biometrics business development
• Evaluate and direct the organization's business development activities to achieve targets for Biometrics
• Support and develop operating procedures / business processes
• Preside as needed over management team meetings
• Maintain and develop organizational culture, values, and reputation
• Report to applicable stakeholders on business strategy planning, results, and performance for Biometrics development
• Provide guidance and insights of client needs, wishes and expectations to appropriate leadership, proposals, Legal teams to ensure winning proposal/bid strategies
• Support preparation of proposals
• Support contract negotiations and closing of sales
• Act as the organization's representative in its dealings with the outside world

Management, Learning & Development

• Manage direct reporting staff including hiring, training, refining, developing, and actively monitoring and managing the performance of the Biometrics sales team
• Actively contribute to staff learning & development within the company
• Provide training and technical expertise to the broader Allucent business development team in the areas of Biometrics
• Attend approved local and national marketing activities, conferences/expositions, customer meetings, and other functions that facilitate business development and attain sales goals
• Communicate with clinical, scientific, and regulatory staff to ensure effective and efficient flow of sponsor requirements regarding studies or programs and ensure accurate and timely communication with sponsors on their programs.
• Obtain sufficient technical knowledge to enable business development staff to accurately represent internal operations to sponsors

Quality Management

• Review, evaluate and approve clinical pharmacology business development processes and procedures within the Quality Management System

Account Management, Sales & Acquisition

• Monitor and assure client satisfaction on existing Biometrics-related projects with related activities
• Identify key accounts and maintain strong long-lasting relationships to win new and repeat business
• Maintain day-to-day sales administration activities in a detailed and timely manner in our Customer Relationship Management (CRM) system Salesforce
• Plan and organize personal and team sales activities to achieve company-established sales goals.
• Draft and follow through until project related documents are executed. This includes CDAs, MSAs, proposals or RFPs, project quotes, contracts, and invoices
• Demonstrate a strong work ethic and represent Allucent with high integrity, ethics, honesty, loyalty, and professionalism at all times
• Maintain high professional standards in the communication with clients to build and maintain a good