Director, AI Transformation Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

About Strategic Development:

The Strategic Development team answers “what’s next” for Comcast by developing strategic partnerships and discovering new growth businesses. Strategic Development identifies, negotiates and manages strategic deals on behalf of the company, including groundbreaking partnerships with Netflix, Amazon, Google, and many others. We also source, evaluate, and advocate for strategic investments and M&A opportunities that accelerate growth of our core business or secure footholds in emerging areas. Recent businesses and products that were incubated in Strategic Development include Xumo (our joint-venture with Charter), MachineQ, Xfinity Mobile, Xfinity Prepaid, and X1. Ready to join a smart, collaborative team that is passionate about innovation and inspiring what’s next at Comcast? Ready to challenge conventional thinking and create new models for growth? Come join our team and create the future with us.

About Project Mosaic:

Project Mosaic is the name of our company-wide initiative to identify new Generative AI (GAI) opportunities for Cable and get the rest of the company engaged for the transformation ahead. To support the acceleration of this work, we are hiring a Transformation Management team to report to our new Senior Vice President of AI Transformation, who will be starting in November. This leader and team will inform our strategy and prioritization, and work with the business units to ensure they have what they need to execute the right high-impact and innovative GAI projects that will make us industry-leading and world-class in this space.

Job Description Summary:
Responsible for AI Transformation Management team, including personnel management. Develops and delivers a PMO that can effectively set standards; provides an overall transformation management strategy; provides direct program management and consulting to the business and AI leadership.

Job Description

Core Responsibilities

• Executes and oversees all PMO processes & budgets related to AI initiatives across Cable.
• Develops cross-functional plans, objectives, and strategies. Interprets company goals and AI transformation vision into functional goals and strategies.
• Provides leadership and management to the Transformation Management team.
• Possesses staffing accountability, including recruitment and retention, leadership and professional development and performance management.
• Provides support for budgeting and budget tracking.
• Acts as a PMO point of contact for senior management stakeholders.
• Recommends and implements corrective action across organizations, as necessary, to improve program performance.
• Performs staff performance assessments, salary reviews and bonus awards. Establishes PMO career path.
• Works with other organizations to identify opportunities to incorporate AI initiatives that can enable them to continuously improve business processes.
• Keeps abreast of new developments in AI transformation approaches, project management methodologies, agile practices, best practices and industry standards.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.

​Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our