Dickies: Manager Store Operations

For over a century, Dickies has been worn by those forging their own path to shape the world we live in. We celebrate the can-do spirit of tradespeople, skaters, and doers who continue to put their trust in us. And we’re ready for the next 100 years of rolling up our sleeves alongside them, creating styles that work as hard as they do. 

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team dedicated to those people that work hard and play harder, Dickies just may be the place for you.  

To learn more about our values and our culture, visit Dickies Careers or www.dickies.com.  

Manager, Store Operations 

What will you do? 

A day in the life of a Manager, Store Operations at Dickies looks a little like this.   

The Manager of Store Operations will be responsible for the operational execution in all Direct-to-Consumer Retail stores with a focus on managing and creating efficient retail operations and supporting exceptional customer service. This position reports to the Senior Manager of Retail Stores.     

Let’s break down that day-in-the-life a bit more. 

• Assist in developing and executing retail store strategies within the Americas region.    

• Manage, review, and recommend policy and procedure updates, as well as Standard Operating Procedure updates.    

• Develop audits and analysis to measure key compliance requirements.  

• Support Operational Training efforts to support technology evolution and business transformation needs (In partnership with the Sr.  Retail Stores Manager).   

• Develop and maintain new Post-Polaris Stock Supervisor Manual.    

• Manage Physical Inventory process in stores.  

• Maintain and refresh SRMS (inventory location management tool) documentation in partnership with VF Director of Engineering.   

• Service channel SME, supporting escalation and timely execution of facilities issues and Safety Culture.   

• Support Sustainability initiatives.  

• Successfully address challenges such as sales, leadership issues, profitability, and staff management, while leading and inspiring a consumer centric culture by recognizing and rewarding teams.    

What do you need to succeed? 

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 5 years of experience and professional achievements.   

The foundation skills you will need in this position are: 

• Retail Operations fundamentals and business acumen   

• Proven communication skills, s