Trust & Safety Communications Manager, Advertising & Product

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us?

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.



About the team

You'll join our global trust and safety communications team to develop and implement a range of initiatives which demonstrate our commitment to safe, inclusive, and age-appropriate content experiences. We're looking for someone to operate at the intersection of digital advertising, product, and trust and safety and collaborate with our Trust and Safety, Advertising, E-Commerce, Product, Public Policy, Creator, and Legal teams across a range of topics, products, policies, partnerships, and issues.



You should have a proven ability to easily distill and communicate complex issues for a wide range of audiences, and create clear, crisp messaging frameworks, talking points, and other assets that bring our story to life. The ideal candidate has excellent media judgement, the ability to analyze opportunities and risks associated with media inquiries, and the strategic judgment to respond accordingly. You're good at connecting the dots and seeing the bigger picture. You work well under pressure, thrive in an entrepreneurial environment, and you're able to respond to and collaborate on a range of situations with empathy and a people-first mindset.



Responsibilities:

- Develops global communications initiatives to build trust in our content, advertising and product safety policies and features.

- Supports and advances TikTok's trust and safety narrative on regulated and commercial goods, advertising, and core product features, including the creation of messaging docs, blog posts, speaking materials, white papers, pitches, statements, talking points, and other materials.

- Empower market PR teams to consistently and accurately build trust in TikTok's policies, products, and processes.

- Provide ongoing counsel to a range of trust and safety issues related to advertising, product safety, and regulated and commercial goods policies and products.

- Work collaboratively with Trust and Safety, Advertising, E-Commerce, Product, Legal, Public Policy, Creator, and other teams to provide communications counsel and support.

- Support spokespeople in preparation for media interviews, presentations, and other speaking engagements.

- Provide ongoing product and policy risk review and counsel.