Supported Living Program Case Manager - Fluent in ASL

Empower Lives as a Supported Living Case Manager - Fluent in ASL

Join Toolworks, where compassion meets innovation in supporting individuals with developmental disabilities, including members of the Deaf and Hard of Hearing community. Our Community Living Department is seeking a dedicated, ASL-fluent Case Manager for our Supported Living Program, serving clients in the East Bay, particularly the Fremont area. If you're passionate about equity, access, and community integration-and you're fluent in American Sign Language -we want you on our team.

About the Role

As a Supported Living Program Case Manager, you'll oversee 6-8 Supported Living cases, including Deaf/Hard of Hearing individuals who communicate in ASL. You'll ensure that every client receives culturally and linguistically accessible services to live independently and with dignity in the community of their choice.

Why Toolworks?

• Competitive Salary: $66,560 - $70,000 per year, based on your experience

• Comprehensive Benefits: Medical, dental, vision, wellness reimbursements, 401(k) with employer contribution, paid time off, and more

• Professional Growth: Tuition reimbursement and ongoing learning opportunities

• Flexible Schedule: Coordinate your day around client needs-no rigid shift blocks

Key Responsibilities

• Emergency Response: Respond to client and staffing-related emergencies (with ASL-accessible tools or back-up support as needed)

• Client Engagement: Meet regularly with clients and their circles of support, using ASL and Deaf-accessible approaches

• Team Leadership: Recruit, train, and support staff, including guidance on working with D/HoH clients

• Admin Excellence: Maintain compliance with ISP timelines, training, scheduling, and documentation standards

• Inclusion & Advocacy: Champion accessibility and representation for Deaf and Hard of Hearing individuals

What We're Looking For

• Fluency in American Sign Language (ASL) is required for our Deaf Services Program Case Managers.

• Experience with Deaf/Hard of Hearing clients and Deaf culture is highly preferred.

• Education: BA in Special Education, Rehab Counseling, or related field preferred, but not required for Program Case Managers.

• Experience: 3+ years supporting adults with disabilities (case management preferred); supervisory experience a plus

• Skills: Excellent communication, time management, and crisis problem-solving

• Requirements: Valid CA driver's license, clean DMV record, First Aid/CPR (or obtain within 30 days), and ability to travel within assigned counties

A Place Where Everyone Belongs

At Toolworks, we don't just provide services, we build community. We're proud to be a place where ASL users, Deaf professionals, and disability advocates thrive. If you're ready to lead with heart, empower others, and drive lasting change, apply today and join us in shaping a more inclusive world.

Apply Today!

Toolworks is an Equal Opportunity and Affirmative Action Employer committed to inclusive hiring, promotion, and training practices. We welcome applicants from diverse backgrounds, including individuals with disabilities, veterans, LGBTQIA+ individuals, and those from underrepresented communities, especially Deaf, Hard-of-Hearing, and ASL-fluent professionals. We provide accommodations for communication access throughout the hiring process.

As a government contractor, Toolworks complies with the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (VEVRAA), as amended by the Jobs for Veterans Act of 2002. We take affirmative action to employ and advance in employment qualified protected veterans.

Toolworks is committed to fair and equitable hiring practices. In accordance with the California Fair Chance Act and the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. A conviction does not automatically disqualify a candidate from employment. Background checks are conducted only after a conditional offer of employment and will include an individualized assessment as required by law.

In accordance with San Francisco's Fair Chance Ordinance and California's Fair Employment and Housing Act, we will consider for employment qualified applicants with arrest and conviction records. Any background