Jobs and Careers
PR

Client Intake Specialist

Price Benowitz, LLP
Remote/Latin AmericaRemotefull_timeVerifiedPosted 27 Feb 2025

About the role

*This is a remote job, any applicants based in Latin America are welcome to apply* *Please send your resume in ENGLISH*
Company OverviewPrice Benowitz, LLP is a mid-sized law firm headquartered in Washington, DC with offices and attorneys throughout Washington, D.C., Maryland, Virginia, & South Carolina. Price Benowitz's areas of practice include criminal defense, personal injury, family law, and trusts and estates. Our core values are Passion, Integrity, and Excellence. Motivated professionals with a positive attitude are invited to apply!Job SummaryPrice Benowitz, LLP is seeking a full-time Client Intake Specialist to join their growing team. The Client Intake Specialist's main objective is interacting with prospective clients to ensure the prompt signing of appropriate cases and establishing a quality relationship between the prospective client and the firm. This role is remote and can be based anywhere in Latin America.
Candidates need to be open to working 5 week days PLUS 1 or 2 weekend shifts per month.  That weekend shift is 1 day, not both Saturday and Sunday.  Weekends are scheduled a month in advance.  This means each month they will always work Mon-Fri and may have 1 or 2 additional shifts on the weekend for a total of 6 days in that week. Our standard working hours are 9:00AM-6PM or 12:00PM-9:00PM (Eastern Standard Time).

Responsibilities

  • Serve as the primary point of contact and evaluate potential cases based on established criteria and sign those cases over the phone.
  • Promptly and professionally answer a high volume of inbound calls.
  • Respond to potential clients via phone, email, and chat.
  • Coordinate and assist with the intake schedules for attorneys or intake attorneys as needed.
  • Perform client relation responsibilities to ensure customer satisfaction.

Qualifications

  • Prior client intake experience highly preferred.
  • Strong sales skills.
  • Strong verbal, interpersonal, and written communication skills.
  • Ability to multitask with interruptions in a fast paced environment.
  • Good organizational, time management, and problem-solving skills.
  • Ability to exercise flexibility, initiative, good judgment, and discretion.
  • Fluency in English is required (C2 Level).

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Price Benowitz, LLP

View company profile →