Lead Technology Business Services Consultant - Vendor Management
Wells FargoAbout the role
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About this role:
Enterprise Functions Technology (EFT) is seeking a Lead Technology Business Services Consultant who will specialize in vendor strategy and relationship management. The EFT group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.
In this role, you will:
Work as part of the EFT Vendor Management team to support, track and report on the day-to-day activities of full functional Vendor management team.
Participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services
Ensure service quality and cost effectiveness of solutions by using automation tools to enhance the Vendor Management team's performance and capabilities.
Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions
Provide guidance on leveraging new technology & Vendors
Required Qualifications:
5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
Desired Qualifications:
Experience working with executive leadership and senior business stakeholders
Strong analytical, problem-solving, and organizational skills
Ability to manage multiple priorities within a fast-paced environment
Exceptional written and verbal communication skills
Job Expectations:
This position offers a hybrid work schedule - ability to work in office
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
Key Responsibilities
Vendor Strategy & Relationship Management
- Serve as an advisor to technology leaders on vendor-related strategy and engagement.
- Develop and maintain strong relationships with strategic technology vendors and service providers.
- Drive vendor performance reviews, issue resolution, escalation management, and continuous improvement activities.
- Support vendor consolidation and preferred vendor strategies to improve efficiency and reduce costs.
Contract & Commercial Management
- Partner with Sourcing and Legal teams throughout the procurement and contracting process.
- Review Statements of Work (SOWs), Master Service Agreements (MSAs), renewals, amendments, and commercial terms.
- Partner with contract negotiations and ensure compliance with i
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