Account Manager – Wolt B2B Wholesale

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a results-driven account manager with a passion for building relationships and delivering exceptional service? Do you thrive in a fast-paced, dynamic environment and want to contribute to the growth of Wolt’s B2B business? If so, we’d love to chat!

Role Background

Wolt is embarking on an exciting journey with the launch of Wolt B2B, a new business line dedicated to delivering innovative solutions for business customers. Through Wolt B2B Wholesale, companies can have goods such as ingredients and supplies delivered directly from Denmark’s large and small wholesalers, all through Wolt’s Courier Partners. After successfully piloting in Denmark, we’re scaling rapidly, and we’re looking for a passionate Account Manager to join our team.

As an Account Manager for Wolt B2B Wholesale, you will play a critical role in managing and growing relationships with our business partners. You will own and manage relationships with your portfolio of B2B customers and ensure customer satisfaction, retention and revenue growth. Your responsibilities will span across relationship management, data-driven consultation, and revenue growth, all while contributing to the success of Wolt’s B2B Wholesale strategy.

What You’ll Be Doing: 

• Portfolio Management: Own and manage relationships with a portfolio of B2B customers, ensuring their satisfaction with Wolt B2B services

• Performance Growth: Drive revenue growth by analysing customer’s buying behaviours through data-driven consultations and tailored solutions

• Relationship Building: Establish strong, collaborative relationships with partners, conducting regular satisfaction checks.

• Strategic Focus: Identify high-potential partnerships and invest in their development to maximize growth opportunities.

• Collaboration: Work closely with internal teams, including sales, marketing, and operations, to deliver customer feedback and market needs 

• Problem Solving: Tackle partner challenges proactively and contribute to shaping the processes and structures of Wolt’s growing B2B business.

• Cross-team support: Support your team lead in performance tracking and issue resolution of our upstream business partners

• Experience: Proven experience in B2B account management or a similar role, preferably in a high-paced environment

• Analytical Skills: Strong commercial acumen with the ability to use data to inform decisions and drive results

• Communication: Excellent interpersonal and communication skills, with the ability to adapt your tone to suit a variety of audiences

• You’re fluent in both Danish and English, both spoken and written. Your main focus will be on managing a portfolio of businesses in the Danish region

• Organized & Detail-Oriented: A structured approach to work, with a keen eye for detail and a commitment to service excellence

• Ambitious & Self-Driven: High ownership mindset with a desire to go beyond the obvious and achieve exceptional outcomes

• Passion for B2B Solutions: Enthusiasm for working with business customers and contributing to the growth of Wolt’s B2B offering

• Tools: Experience working with CRM systems or data tools is a plus

Why Join Wolt B2B Wholesale?

• Be a Pioneer: Help shape the future of Wolt’s new B2B Wholesale business line in Denmark.

• Growth Opportunities: Enjoy unique opportunities for personal and professional development in a fast-moving, startup-like environment

• Collaborative Culture: Join a team of ambitious and humble individuals who are passionate about building innovative solutions

• Impactful Work: Play a key role in creating meaningful partnerships that make a difference for businesses across Denmark

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

What you’ll get by joining