Engineering Program Manager

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role

PayPal’s Checkout product supports a two-sided network solution that includes consumers and merchants using our platforms. As a Program Manager, you will plan, execute, track, and manage end to end solutions to ensure the desired customer and business value is delivered. You will drive efforts across the PayPal enterprise – to deliver product priorities across all cross functional teams. You will take charge of orchestration of PDLC, manage dependencies and streamline processes across multiple teams.

Meet our team

The PMO team drives and delivers programs across PayPal, building new products and launching them globally. These programs span multiple teams,
projects, locations and involve complex technologies.

Job Description:

Your way to impact

You will drive efforts across the PayPal enterprise – to deliver product priorities across all cross functional teams.  You will take charge of orchestration of PDLC, manage dependencies and streamline processes across multiple teams.

Your day to day

In your day to day role you will

• Drive the coordinated management of large, complex programs over a finite period of time in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources.   

• Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and objectives.   

• Manage the program-level decomposition of work across multiple delivery teams. Work across organizational boundaries to define program interdependencies and release plans.   

• Partner closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives and timelines. Make sure appropriate domain resources are engaged. Helps define creative solutions to address resourcing challenges.   

• Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.   

• Monitor health of program. Track program-level status, risks, issues and dependencies. Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution.   

• Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Lead program-level reviews with delivery teams, stakeholders and executive management as required.   

• Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. Evangelize and integrate desired changes in order to enable continuous improvement.   

What do you need to bring

• Minimum of 6  years in a program manager role

• Experience organizing multiple teams delivering on software/product development initiatives. Agile lifecycle management experience preferred.  

• A track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.  

• Experience developing effective, matrixed, cross-organization relationships, collaboration and communication across business and technology stakeholders. Experience collaborating with teams and stakeholders across multiple geographies preferred.  

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