Lead Software Engineer - Windows Server Software Engineer

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Windows Image as a service, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Strong experience on Incident response, change management and problem management areas to handle Operations (SRE) team engagements. 
• Design and implement data driven solutions based on operations metrics and other key data points. 
• Engages team members using relevant listening strategies and questioning techniques to help identify solutions and influence action plans.
• Demonstrates personal and professional resilience while navigating difficult situations with composure and tact.
• Demonstrate strong client / customer / stakeholder-based approach on issues and problem which your team handles. 

Required qualifications, capabilities, and skills

• Formal training or certification on Software engineering concepts and 5+ years applied experience
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.), and experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Strong knowledge and experience on windows server operating system starting windows 2016 to 2022 as well as good understanding and Demonstration on Microsoft Windows performance tools and debugging. 
• Deep Knowledge on windows Clustering, Web, load balancing and sysinternal tools and windows Patching and risk management, and Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
• Fluency in at least one programming language Python or PowerShell Demonstrated ability to drive the adoption of site reliability culture and practices within a team.
• Expert in Agile process and tracking the content and efforts to drive data driven solutions. 
• Basic knowledge on Active directory & Troubleshooting 
• Good knowledge & experience with PKI, Certificate Authority, Encryption algorithms, Ciphers
• Good Understanding & Troubleshooting skills  SSL/TLS negotiations and Cipher Suites.
• Fair knowledge of Key Management technique

Preferred qualifications, capabilities, and skills

• Strong windows operating system knowledge, experience & troubleshooting skills. 
• Powershell or Ansible coding skills 
• Analytical thinking for strategic solutions

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiri