STAFF ASSISTANT - 41000462

Requisition No: 872757 

Agency: Office of the Attorney General

Working Title: STAFF ASSISTANT - 41000462

 Pay Plan: Career Service

Position Number: 41000462 

Salary:  $34,416.98 - $36,402.86 

Posting Closing Date: 04/02/2026 

Total Compensation Estimator Tool

Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

 

Pay: $34,416.98 - $36,402.86 Annually

 

Position Summary: This is a Staff Assistant position within the Office of the Attorney General, Lemon Law.

 

Qualifications: 

• Three years of secretarial or clerical work experience; or
• A high school diploma or its equivalent and 1 year of secretarial/administrative experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience; or
• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

 

The Work You Will Do: This position reports directly to the Program Specialist. Work assignments are received from the Program Specialist and Director. This position’s duties include but are not limited to the following: 

• Processes case files which includes copying, scanning, data entry, assembling files, mailing Notice of Arbitration and related documents to all parties, forwarding case files to appropriate board office.

• Answers telephone inquiries concerning case status and issues covered under the Florida Lemon Law on the shared phone line and as assigned from the Lemon Law Complaint Hotline database. 　

• Assists Program Specialist with case tracking; closes out all dismissed cases heard by the Board and updates database with required information; assists Program Specialist in monitoring manufacturer appeals and compliance with board decisions in consumer’s favor.

• Prepares weekly schedule of time and location of statewide arbitration hearings. Distributes weekly hearing schedule to interested parties.

• Maintains case filing systems and closed case files. Includes filing, locating and pulling files, refiling, and preparing case files for archiving as necessary. 　

• Assists Program Specialist with responses to manufacturer requests for Resale Disclosure of Nonconformity forms, and public records requests　

• Performs other duties as required.　

 

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.  

 

The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one