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Outdoor Activities Desk Agent

Omni Hotels & Resorts
Hot Springs, United Statesfull_timeVerifiedPosted 5 Jan 2026

About the role

Location

The Omni Homestead Resort & Spa

 

 

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

 

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

To work with guests to schedule activities professionally and efficiently.

Responsibilities

  • Know and share information about the resort and its activities.
  • Assist guests with all needs that may arise in relation to their participation in recreation activities.
  • Provide seamless service through accurate scheduling of guests’ requests.
  • Maintain Omni standards for cleanliness and general appearance of their workplace.
  • Keep inventory of office supplies
  • Keep clear and precise records of guest’s activities.
  • Deliver desirable knowledge, typing and ability to operate P.O.S system.

Qualifications

Tools and Equipment:

 

  • Computer, Printer, Copy Machine & Telephone

 

Working Environment:

 

  • Interior of Resort

 

The resort functions seven days a week and 24-hours a day.  All employees, both management and hourly, must realize that fact and be aware that, at times, it may be necessary to move an employee from their accustomed shift as business demands.

 

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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Company

Omni Hotels & Resorts

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