Healthcare Consulting Client Relationship Executive

Job Family:

Client Relations Executive (CRE)

Travel Required:

Up to 50%

Clearance Required:

None

What You Will Do:

Increase Guidehouse solution penetration in designated market through account / client relationship management, cross practice coordination within the market, and deep knowledge of regional market.

Growth

• Broaden relationships at the most senior levels with current and potential clients, and to translate this into NEW business opportunities.
• Provide horizontal client development and assessment coordination
• Coordinate Account Plans for the identified client targets with standard cadence in place for execution
• Grow a substantial business; build sustainable, long-term, and profitable client relationships at the C-suite and Board levels; and reinforce Guidehouse’s position as a leading player in this market and close profitable, consulting and managed services deals through those relationships

Delivery

• Coordinate and support senior client relationships and will work with the BU on securing wins that result in high quality delivery engagements.
• Work with consulting leaders to set the client strategy and build propositions.
• Continually build Guidehouse’s reputation and brand by contributing to the evolution of key value propositions that relate to business issues faced by the clients, supporting new thought leadership and helping to develop the practice.

Leadership

• Seen as a market development expert in healthcare and, therefore, assist in attracting top talent to help build the Guidehouse team.

Building relationships and using influence

• Trusted advisor (demonstrated in market success) to clients and internal stakeholders and must demonstrate a high degree of industry acumen and sales affinity.

What You Will Need:

• The successful candidate will display deep sales acumen and have excellent communication skills.
• You will bring deep expertise and background gained in healthcare and should have a track record of developing and implementing growth strategies for the healthcare industry. It is important that this individual have the executive presence and gravitas to work with Guidehouse’s most senior executive leadership.
• Demonstrated collaborative leadership that drives enterprise value to the client and profitable expansive growth to your Consulting firm.  This executive will work with Partners and Directors across the enterprise—professionals who think and adapt quickly, and who can pivot from being the key decision-maker to team member in a consensus-driven organization. You are expected to build relationships at all levels of the company so you can effectively leverage all of the resources Guidehouse can bring to bear on behalf of their clients.

• Proven experience using CRMs, pipeline reporting and related sales tools,
• The successful candidate should possess the following attributes:
  • A minimum 10+ years of experience in solution management consulting and/or large-scale process-led transformation
  • A minimum of five years working with healthcare provider companies
  • Strong relationships in the healthcare provider marketplace.
  • In depth understanding on the major issues (e.g., budgets, priorities, etc.), competitors, and key market trends in the healthcare provider market.
  • Clearly demonstrated business account development and experience in selling the full range of consulting projects from assessments to large scale transformations
  • Strong executive presence and confidence in the C-suite.
  • Proven at driving rigorous, fact-based analysis of client business problems that align well to the company’s performance drivers
  • The ability to understand and anticipate the needs of healthcare provider clients; with forward thinking and intellect to help the client be innovative and be valued as a trusted advisor by senior executives.
  • Demonstrate agility, passion and innovation while managing through influence rather than command and control.
  • The ability to navigate successfully in a matrixed and rapidly changing organization.
  • 4 yr. degree from an accredited University or College

Would be Nice To Have:

• Executive level consulting experience with a demonstrated record of practice leadership and new business generation.
• Clearly demonstrated business account development and selling experience in excess of $10 million in business origination.
• Proven at driving rigorous, fact-based analysis of client business problems t