Senior Manager, Security & Crisis Management

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. 

Interested in joining us on our journey? 

The Senior Manager, Security & Crisis Management (SCM), will work collaboratively with cross-functional partners to ensure the effectiveness of emergency response personnel, processes, and technology. This role will also serve as the SCM liaison to our EHS&S, medical, and facilities organizational partners to support various assessments, training, and risk mitigation strategies related to fire, hazardous materials, and medical emergencies.  

Scope: U.S. Manufacturing Sites (KY, AL, GA, TN, SC), FirstBuild & Forum (Louisville, KY), and CoCreate (Stamford, CT)

Position

Senior Manager, Security & Crisis Management

Location

USA, Louisville, KY

How You'll Create Possibilities

Primary Responsibilities Include: 

• Management of contract security program; personnel and contract expectations  

• In coordination with Contract Security Account Managers, design, implement, and validate processes related to officer recruitment, retention, performance, and training 

• Conduct ongoing site assessments of security posture (people, processes, and technology) to ensure accurate and effective deployment of resources to meet the current risk environment 

• Lead or support the design and delivery of continuous improvement projects related to emergency preparedness

• Ensure appropriate response to emergencies

• Ongoing and needs-based liaison with emergency personnel: fire, EMS, law enforcement 

• Develop and/or deliver training in the areas of emergency preparedness and response, fire and chemical hazards, and response; support EH&S, medical, and facilities as needed

• 24/7 response and on-call availability required for emergency situations, except for approved time off 

Emergency Preparedness and Incident Response (40%) 

• Assist in developing and updating emergency preparedness and response plans
• Lead emergency preparedness and response training
• Lead incident management and corrective action planning
• Ensure appropriate and timely response to requests for support or emergency events
• Support annual drills and crisis training initiatives
• Maintain liaison with local emergency services
• In collaboration with EHS&S and SCM team members, support required annual drills (i.e. Evacuation, Take Cover, Workplace Violence, Crisis Management) 
• Collaborate with local emergency services to maintain readiness

Contract Security Oversight (30%) 

• Establish professional expectations and KPIs for security personnel
• Ensure contract adherence and accountability for performance
• Oversee training strategies to align with current risks
• Handle procurement and financial tasks related to security operations
• Ensure sites are receiving the appropriate level of officer interaction, patrol, and follow-up   
• Foster stakeholder relationships to enhance security performance

SCM Awareness, Training, and Compliance (20%) 

• Support security and crisis preparedness training initiatives
• Oversee de-escalation and active shooter response training initiatives
• Develop and disseminate security-related communications
• Maintain comprehensive training records

Physical Security: Asset Protection and Loss Prevention (10%) 

• Implement and audit security policies
• Lead improvement projects for enhanced security measures
• Conduct training on security protocols for all personnel

• Partner with the CTPAT Program Leader to conduct (or ensure completion of) CTPAT training audits at manufacturing sites as needed 

Specialized Responsibilities: (Louisville, KY Manufacturing Sites)

• Support partner requests involving behavioral concerns

• Support the hot work management program
• Manage the fire extinguisher program
• Suppor