Casework Manager

Job Requisition ID: 49089 

Opening Date: 08/22/2025
Closing Date: 09/05/2025
​Agency: Department of Human Services
Class Title: HUMAN SERVICES CASEWORK MANAGER - 19788 
Skill Option: None 
Bilingual Option: Polish
Salary: Anticipated Salary $6,589-$9,541/month ($79,068-$114,492/year) + bilingual pay
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC62
Merit Comp Code: 

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented manager to supervise staff in the North Suburban Family and Community Resource Center.  The position supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Essential Functions

• Serves as a Casework Manager for the Division of Family and Community Services (FCS). 
• Serves as a working supervisor.
• Provides training and technical assistance to assigned staff. 
• Reviews and evaluates reports of casework activities.
• Translates functions/procedures into Polish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
• Establishes and mainta