Case Manager (Casework)

Work That Matters. Support That Lasts.

At VisionQuest (VQ), we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures.

VQ is a national child, youth, and family services organization providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve.

Every role at VQ contributes to meaningful impact. Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation.

Why build your career at VQ?

-Purpose-driven work
Every role contributes to helping children and families succeed.

-Fair and responsible compensation
We are committed to transparent and equitable pay practices.

-Career growth opportunities
Internal promotions and leadership development pathways.

-Professional leadership culture
Accountable, supportive leadership focused on long-term success.

-Comprehensive Benefits

• Medical, Dental, and Vision coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Company-paid Life and Short-Term Disability
• 401(k) with employer match

At VQ, we are building more than programs.
We are building careers that make a difference.

The Case Manager plays a crucial role in providing compassionate support and guidance to youth in care. This person

is the primary case manager for the youth assigned to them and is responsible for ensuring that all services specified

in the youth's case plan are delivered as required. This individual is expected to take an active role in the development

and fostering of relationships between youth and staff. This person is expected to display and maintain a high

standard of ethical behavior and professionalism and function as a member of a team in providing a balanced

approach to planning and assessment for VisionQuest youth.

ESSENTIAL FUNCTIONS:

● Case Management Operations:

o Oversee the comprehensive management of case services, ensuring strict adherence to

protocols for youth evaluations and assessments

o Maintain meticulous documentation to guarantee compliance with VisionQuest, State, and

Federal regulations

o Conduct thorough reviews of all assessments and related documents for precision and

correctness prior to submission

o Ensure the timely and accurate submission of all reports and deliverables in accordance

with state licensing requirements and VisionQuest's policies and procedures

● Communication and Coordination:

o Maintain regular contact with various stakeholders involved in the youth's care

o Coordinate with service providers and community resources to ensure comprehensive care

o Assist with referrals and coordination of any specialty services

o Maintain professional communication with all stakeholders, including family members

and guardians

● Service Delivery:

o Monitor and review youth Program Plans and progress

o Understand the individual strengths and needs of each youth on caseload

o Provide supervision and support for youth activities as required

o Maintain security and confidentiality of all youth information including records

● Compliance:

o Document all case management actions and communications as required

o Maintain an in-depth understanding of VisionQuest and licensing policies and procedures

o Monitor timeliness and maintain content of all reports, letters, and notifications

o Other tasks and responsibilities as assigned by supervisors

● Other tasks and responsibilities as assigned by supervisors.

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