Patient Account Rep - Insurance Billing and Follow Up, Full Time, Days

Job Family:

Patient Account Representative

Travel Required:

None

Clearance Required:

None

Guidehouse is hiring! We have several Patient Account Rep and Senior Patient Account Rep positions available. Apply now!

Job Posting

What You Will Do:
The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for non-government accounts. This position works with other departments to facilitate the meeting of both departmental and facility goals and objectives. This position is responsible for verifying that payments received are correct per our contract and for ensuring customer satisfaction and demonstrating the ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers.

The Patient Account Representative has a strong knowledge of billing, managed care, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned.

Location: UAB Avondale Business Office

Onsite, Hybrid, or Remote: Onsite - possibly Hybrid after 6 months

Position type: Full Time, Days, Monday-Friday

What You Will Need:

• High School diploma or equivalent.

• 0-2 years’ experience of hospital billing and follow-up

What Would Be Nice to Have:

• CPAR (Certified Patient Account Rep)

• Knowledge and understanding of diagnosis, HCPCS and CPT codes.

• 1 year experience with claim edits, SSI billing system and follow-up related to Medicaid.

• Prior experience with Metrix, SSI, and HealthQuest

• Experience with spreadsheets, reporting, payer websites and sFax.

• Excellent communication and interpersonal skills

• Great typing skills along with MS Excel and Word experience

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note th