Manager, AI Enablement & Engagement

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager, AI Enablement & Engagement, will lead efforts to accelerate enterprise-wide adoption of Artificial Intelligence at Comcast by empowering leaders and teams to integrate AI into daily decision-making, workflows, and strategic initiatives. This role focuses on enabling senior executives to confidently leverage AI tools, driving organizational transformation, and cultivating a culture where AI fluency becomes a core leadership capability.

Job Description

As a trusted partner to business leaders and cross-functional teams, the Manager will design and deliver our AI enablement program for Executives, oversee scalable AI training initiatives, and connect adoption strategies to measurable business outcomes. The ideal candidate combines deep curiosity for emerging AI technologies with exceptional communication and change management skills.

As a member of the AI Enablement & Engagement workstream within the AI Strategy & Transformation team, the Manager will shape and lead AI enablement experiences for Comcast’s most senior leaders while building systems to scale AI literacy and adoption across the enterprise. The role bridges business and technology — translating complex AI concepts into accessible, actionable insights, and empowering employees at every level to work smarter, faster, and more creatively through AI.

This position requires a mix of executive engagement, strategic planning, and hands-on delivery. The Manager will operate as both an advisor and builder, helping to define the roadmap for AI enablement and creating the playbooks, experiences, and content that make AI practical, responsible, and transformative for Comcast.

Core Responsibilities:

• Executive Enablement & Advisory:
  • Serve as a strategic advisor and personal AI enabler for Comcast leaders, supporting experimentation, adoption, and integration of tools such as Microsoft Copilot, ChatGPT, and emerging AI platforms
  • Design and deliver high-impact executive training sessions, demos, and 1:1 coaching experiences that connect AI directly to leadership workflows and decision-making
  • Create tailored materials and onboarding experiences that make AI approachable, intuitive, and tied to measurable business value
  • Partner with senior leaders to identify and pilot AI use cases that drive productivity, enhance customer experience, and strengthen competitive advantage
  • Act as a thought leader and storyteller, translating complex AI concepts into actionable business insights and compelling narratives for non-technical audiences
  • Collaborate with IT, Cybersecurity, and AI Center of Excellence teams to resolve real-time challenges and ensure seamless executive experiences with new AI tools
• Enterprise Adoption & Training:
  • Support the design and deployment of scalable AI training programs, from foundational learning to advanced certification pathways
  • Oversee content strategy for enterprise AI enablement — ensuring training materials, playbooks, and communications remain current, engaging, and aligned to business priorities
  • Partner with Learning & Development, HR, Internal Communications, and business units to embed AI learning into leadership development, onboarding, and talent initiatives
  • Measure learning effectiveness and iterate on training delivery using adoption metrics and feedback loops
• Measurement, Insights & Reporting:
  • Define and track success metrics for AI enablement, including engagement, adoption, and business impact across leadership cohorts and broader employee segments
  • Partner with Enterprise BI to produce executive-ready dashboards and progress reporting against AI adoption KPIs
  • Translate insights into strategic recommendations for continuous improvement and future enablement investments
  • Ensure alignment with Comcast’s enterprise AI strategy and governance frameworks
• Cultural Engagement, Awareness & Communications:
  • Drive initiatives that embed AI into Comcast’s culture — including AI Champions program and internal community-building events such as hack