Jobs and Careers

Director, Residential Operations - FT

United Statesfull_timeVerifiedPosted 29 May 2026

💰 $57,185/yr

About the role

Position Information

Position Title Director, Residential Operations - FT Department Campus Operations Location Lincoln Job Category Professional Job Type FT Posting Number 02162 Position End Date

Position Summary Information

General Description of Position

Under the general direction and supervision of the Vice President of Campus Operations & Development, the Director of Residential Operations provides college-wide leadership and oversight of the operational functions of SCC’s multi-campus residence hall program. This position is responsible for ensuring safe, well-maintained, and efficiently managed residential facilities across the Beatrice, Lincoln, and Milford campuses, including budget management, facilities coordination, safety and security protocols, operational procedure development, housing compliance, and direct supervision of resident assistants assigned to operational duties. The Director of Residential Operations works in close partnership with the Director of Residential Student Experience to ensure a cohesive, well-supported residential environment for all students. This is a full-time regular position requiring regular travel to all three campuses.

Essential Functions

Housing Operations Management: Oversees the day-to-day operational functions of college-wide residence hall facilities across all campuses, including move-in and move-out coordination, room condition management, front desk operations, mail distribution, key management, and room changes. Ensures consistent and standardized operational processes are in place and followed across all residential locations. Coordinates with the Director of Residential Student Experience on room assignment processes and housing eligibility verification to ensure operational execution aligns with student-facing decisions. Travels regularly to all three campuses to maintain operational visibility, support campus staff, and fill in as needed for residence hall events and activities.
Budget Management and Financial Oversight: Prepares and manages the annual residence life operating budget in coordination with campus AVPs and the Business Office. Monitors expenditures, identifies and resolves variances, and ensures spending aligns with actual operational demand. Tracks housing fee collection and coordinates with Accounts Receivable to resolve disconnects between housing charges and payment status. Provides input on room rate structures to support rate recommendations. Ensures budget visibility and reporting is accessible to appropriate campus leadership.
Facilities Coordination and Capital Planning: Coordinates with campus maintenance departments to ensure residence hall facilities and equipment are maintained in safe, functional, and code-compliant condition. Monitors, submits, and tracks work orders and deferred maintenance needs. Manages furniture and equipment inventory across all campuses. Partners with campus AVPs to identify capital project needs, develop project scopes, and ensure timely execution of approved capital expenditures. Addresses ADA accessibility concerns and ensures physical environments meet applicable standards.
Safety, Security, and Risk Assessment: Serves as the primary operational liaison with campus Safety & Security for residence hall safety protocols, access control, and emergency response planning. In coordination with the campus Safety & Security Coordinator, ensures implementation and evaluation of safety initiatives, including visitor registration, overnight security coverage, key and access card management, and door security compliance. Monitors vendor and contractor performance for contracted security services. Develops and maintains youth protection protocols for residential programs or conferences involving minors. Coordinates with Safety & Security staff for evacuation drills and serves on the emergency response team for incidents in the residence halls.
Operational Procedure Development: Develops, implements, and regularly reviews residence life operational processes and procedures to ensure they reflect current practice, institutional standards, and applicable law. Establishes and maintains formal procedures for room searches, check-in/check-out, evictions, visitor management, fire safety, and emergency response. Ensures procedural documentation is complete, current, and accessible to all relevant staff across all three campuses. Reviews best practices on an ongoing basis to ensure SCC’s residential operations meet and exceed expectations.
Room Damage Assessment and Charge Processing: Oversees the assessment, documentation, and pr