Senior Sales Operations Analyst

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Spring 2025 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About the Role & Team: 

Amplitude’s GTM Strategy & Operations team is leading the strategy, planning and operational management across the GTM teams for Amplitude.  Sales Strategy & Operations is a critical business partner and growth enabler leading our sales strategy, planning and operations for Sales.  We are looking for a highly analytical and proactive Senior Sales Operations Analyst to join our Sales Operations team. This individual will play a critical role in managing our global forecasting and renewal operations, while serving as the strategic operations partner to our Strategic Enterprise business. This is a high-impact role at the intersection of data, systems, and strategy—ideal for someone who understands the mechanics of recurring revenue and is passionate about scaling B2B SaaS.

In this role you will split your time between supporting the global business while also supporting the Strategic Americas segment. 

As a Senior Sales Operations Analyst, you will focus on the following: 

Global Sales Operations 

• Manage the global sales forecast, consolidating weekly inputs from regional teams and surfacing trends and risks to executive leadership
• Maintain and evolve forecasting models (new business and renewals), improving efficiency and accuracy across segments and geographies
• Drive cross-functional alignment across Sales, Customer Success, and Finance on forecasting cadence, methodology, and definitions
• Provide ad hoc and recurring analytics support for global Sales Leadership, including cohort analysis, pipeline conversion metrics, and sales performance diagnostics
• Role may also help drive ongoing business processes such as renewal management
  
  

Strategic Segment Partnership

• Play a leading role in supporting the Strategic AMER region, supporting GTM execution and revenue growth
• Run and enhance the “run-the-business” cadence: forecast reviews, pipeline health assessments, and QBR support
• Partner with GTM leaders to identify strategic opportunities and risks across account planning, territory coverage, and deal velocity
• Develop models and frameworks that surface actionable insights and drive execution against regional and segment-level KPIs
  
  

You'll be a great addition to the team if you have the following: 

• Experience with innovative, high performing, and fast paced revenue organizations at a high-growth enterprise B2B SaaS company
• Strong executive presence and an ability to communicate effectively with your peers, senior field leadership, and executive team
• Strong business acumen and distinctive problem solving and analysis skills.
• Ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience taking a structured approach to solving unique business problems
• Stakeholder management experience - with strong communication and influencing skills
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree o