Director, Customer Marketing - Club Channel
The Coca-Cola CompanyAbout the role
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
February 17, 2026Shift:
Job Description Summary:
At The Coca-Cola Company, we exist to refresh the world and make a difference through loved brands, done sustainably for a better shared future. Working here is more than working for the global beverage leader, it’s an opportunity to be a part of something that can positively impact the world. Our North America Operating Unit (NAOU) Marketing Teams are responsible for marketing and growing a portfolio of brands – ensuring that each brand connects deeply with local consumers in ways that scale globally.
What You’ll Do For Us
- Lead customer marketing for assigned customer
- Represent the Category Organizational Unit (OU) platforms/programming/innovation to the customer and customer team
- Responsible for leading marketing for our specific customers by amplifying the plans and creating differentiated marketing path to purchase platforms
- Responsible for engaging with customer team and leveraging our Collaborative Business Plans and Coca-Cola Customer Commitment
- Collaborate with IMX and a group of creative marketers to enable irresistible customer marketing, as well as, working with IMX connections to drive compelling media/digital marketing
- Focus on long term (3-5 year) market and customer marketing platforms
Qualifications & Requirements
- Bachelor’s degree required; MBA or other graduate degree preferred
- 5 or more years of experience required, preferably in the consumer goods/beverages industry or sports business; 10 or more years preferred
- Experience leading and being a part of cross-functional teams
- Customer Marketing Experience
- Shopper Insights, Multi-Cultural Marketing, Annual Planning, Sustainability
- Selling experience and collaborating for value
- Significant customer marketing and business analytics
- Financial Management Experience
- Significant Creative Experience inclusive of working with or for creative shopper agencies
- Digital & Social Knowledge & Experience inclusive of customer media platforms
Work Focus
- Inspire customer to engage in compelling and irresistible customer marketing platforms
- Senior level Customer Management Skills
- Experience building, monitoring and implementing sales and marketing plans across customer
- Advanced Strategic and Creative Thinking
- Ability to recognize, understand, and interpret shopper behavior, brand strategies, channel and customer needs, and turn this knowledge into action and results
- Previous Customer/Shopper/Region/Channel Management experience
- Demonstrated personal influencing ability
Communication Focus
- This role will predominantly communicate with the customer leadership and bottler
- Predominant role is to collaborate with the Category Leads, Customer Leadership, Connections and IMX and then inspire our customers and system (i.e. OU’s, Bottlers and Customers) with our category platforms
- Predominantly shared interests but there is work to do to align with bottlers and customer teams to win with key category initiatives
What We Can Do For You
- Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world and we’re always innovating.
- Expansive & Diverse Customers: We focus on a diversified and large range of customers each day.
- Critical experiences: We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every day.
Skills:
Account Management, Business Development, Business Insights, Communication, Consultative Sales Management, Customer Relationship Management (CRM), Customer Service Management, Decision Making, LeaApply for this role
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