Director, Information Governance

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.   We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success.  We grow together and are stronger together. 

What’s unique about this role?

The Director, Information Governance is responsible for both executing and ensuring that the IG Consulting team executes the high-level delivery of client engagements related to the M365 Purview platform with a primary focus on Microsoft Information Protection (MIP), Data Loss Protection (DLP), Insider Risk Management (IRM), DSPM for AI, and Defender for Cloud Apps.  Experience and expertise in the broader information security space is essential, as well as basic understanding of non-Microsoft industry solutions. 

What will this person do?

Leadership: Support the Sales team and Service Delivery with business expansion through business development efforts. This includes pre-sales activities relating to Microsoft Purview Data Security solutions, including conducting client and prospect presentations, demonstrations, solution design, etc. This includes the ability to:

• Support the VP, Information Governance in defining offerings; collaborating with finance to set pricing; create and maintain KPIs to measure success of the IG Consulting team, manage headcount to support client needs.
• Responsible for supporting the sales process by co-selling and being the “executive closer” for the above offerings.
• Drive client engagements, including post-sales transition, scoping, discovery sessions, drafting deliverables, and presenting deliverables to client stakeholders; responsible for mapping client organizations and understanding corporate political, security, change management, etc., dynamics to drive effective results.  
• Responsible for sourcing candidates in partnership with our PAC team, setting compensation ranges, and making hiring decisions.
• Support the Sales team and Service Delivery with business expansion through business development efforts.
• Partner with peers across the organization to drive consensus and create alignment for cross-organization initiatives.

People Management: Manage team of Information Governance Consultants and be responsible for resource planning and performance management; tracking key performance indicators, and leading team engagement and culture. Duties include:

• Embrace Lighthouse unified culture, including a large remote workforce.
• Motivate and develop others. Create individual development plans, complete annual reviews, and perform bi-weekly one-on-one meetings.
• Set priorities and effectively manage time.
• Deal with ambiguity and solve problems.
• Drive for results.

Client Experience: Lead client consulting engagements including, but not limited to, assessing client's current discovery practices, identifying gaps (impacting time, cost, and risk) in those practices, analyzing alternatives, and developing and implementing tangible and actionable strategies and business processes to address those gaps.  Duties include:

• Lead client consulting engagements including, but not limited to, assessing client’s current discovery practices, identifying gaps (impacting time, cost, and risk) in those practices, analyzing alternatives, and developing and implementing tangible and actionable strategies and business processes to address those gaps.
• Maintaining relationships with existing clients or referral sources which can either lead to expanded roles on existing or new engagements.
• Partner with Sales and Client Onboarding to drive implementation, opportunity development, budget forecasting and tracking, adoption of new products and services, and regular feedback and review meetings.
• Consult with clients to drive strategy and innovative solutions.
• Partner with IG Project Management Director to ensure communication protocols are met, including response times, communication templates, and standard reporting.
• Document client specifications and preferences.

Execution:  Execute and demonstrate an action orientation that drives results in the areas of technology, workflow and process mastery, issue resolution, and department and/or company objectives and initiatives.  Responsibilities include:

• Strategic project management duties when requested including:
• Serve as subject matter expert in M