Regional Maintenance Manager

Job Title: Regional Maintenance Manager 

Reports to: Senior Director of Maintenance Operations 

Location: Tampa Region

COMPANY OVERVIEW   

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history. 

We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.  

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.” 

THE OPPORTUNITY

The Regional Maintenance Manager oversees maintenance operations across multiple communities, ensuring efficient service delivery and asset preservation. This role leads Maintenance Managers, drives strategic initiatives like the Neighborhood Program, and ensures budget adherence. As a key operational leader, the RMM optimizes maintenance performance to support resident satisfaction and property success.

KEY JOB RESPONSIBILITIES  

• Lead and develop Maintenance Operations teams, ensuring high-quality service delivery as part of the Customer Dedicated Service Provider model. 
• Directly oversee Maintenance Managers providing coaching, leadership, and performance management to drive excellence in property maintenance. 
• Implement and support the Neighborhood Services Program, strategically allocating maintenance resources across multiple communities for efficiency. 
• Collaborate on budget creation and expense management to maximize profitability and ensure fiscal responsibility. 
• Establish and enforce maintenance service standards, vendor relationships, and compliance with safety and regulatory requirements. 
• Collaborate with Regional Managers to ensure maintenance operations align with overall property performance and resident satisfaction goals.
• Support the team with other duties as needed to main