Consumer Product Strategy Analyst II/III

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
  Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
  Leads coordination of the production of product performance reports and updates for senior management
  Perform non-voice analytics on the delinquent, recovery, and select up-to-date portfolios across multiple products such as Consumer and Small Business Credit Cards, Overdrawn Deposits, Auto Loans, Home Loans, Paycheck Protection Program, and Balance Assist. These analytics support multiple functions including account segmentation, channel selection, and payment solutions management.
  Develop code to extract statistical and financial data using multiple databases
  Apply segmentation techniques that allow for customized treatment
  Refine results to consider the current operational and regulatory environment
  Collaborate with internal and external partners to implement recommendations 
  Utilize statistical techniques to evaluate strategy performance

Required Qualifications:

• 2+ years of quantitative analytics experience, including data mining and statistics using SAS, SQL, Excel, Tableau, or similar platforms.
• 2+ years of experience working with relational database management systems (SQL Server, Teradata, Hadoop, DB2, etc.)
• Demonstrated keen analytical and problem-solving skills.
• Effective organizational skills demonstrating the ability to implement data storytelling.
• Well-developed analytical and data visualization skills to drive business results.
• Proficiency at MS Office (PowerPoint, Excel, Access, Word)
• Excellent written and oral communication skills, including persuasive executive level presentation skills with simplified complex concepts for broad consumption.

Desired Qualifications:

• Working knowledge of Resource Planning.
• Background in mathematics or statistics.
• Credit Assistance experience.
• Proven experience in automation with SAS programming and Tableau Development. 

Skills:

Business Analytics

Business Intelligence

Data Quality Management

Fraud Management

Monitoring, Surveillance, and Testing

Collaboration

Data Visualization

Oral Communications

Problem Solving

Written Communications

Analytical Thinking

Critical Thinking

Data and Trend Analysis

Innovative Thinking

Research

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY II (MD5032)

Pay and benefits information

Pay range

$70,000.00 - $123,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall indiv