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Job Description

About the Role

Wirecutter is seeking a motivated testing logistics manager to join its editorial operations team. We’re looking for a seasoned operational leader with an impressive track record of efficient and organized logistics management, who is full of creative ideas to streamline and unify our product testing efforts across Wirecutter’s newsroom. This is a critical role — and one that you will help to shape.

In this role, you will lead a new team dedicated to managing product testing at our Long Island City facility, supporting our remote journalists, and overseeing our cross-functional planning process and testing calendars. You’ll be tasked with finding new ways to organize and track products (both at our office in Long Island City and remotely), create unique testing setups in our testing space, and coordinate needs across our catalogue—including panel testing, taste tests, and more. 

You will report to and work closely with our deputy director of editorial operations. This position is a tremendous opportunity for someone with an innovative approach to operations. This role is New York-based.

Responsibilities:

• Manage our testing projects in our Long Island City facility, creating budgets tailored to unique needs, booking outside services like Taskrabbits or movers, and working directly with journalists on day-to-day logistics

• Collaborate with our editorial, photo, and video teams to provide resources and support, and solve any logistical roadblocks surrounding testing 

• Iterate on our inventory tracking system to receive, organize, and catalogue products both at our LIC facility and remotely so our journalists always know how to find a product

• Manage all shipping and handling for testing products—from product orders to receiving products at the office to donating products once we’re done with them

• Oversee our cross-functional testing calendars, building long-term testing plans and communicating upcoming in-office testing to our newsroom

• Partner with our editorial operations manager to align our testing priorities and calendars with broader editorial plans and priorities

• Work closely with our company operations team to understand how upcoming repairs, changes, or upgrades will affect our testing efforts and adjust accordingly

• Strategically assess and iterate on our testing logistics process and workflows to remove any barriers to our journalism

• Recruit, supervise, and develop members of the testing logistics team, providing guidance, tools, and direction

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 5+ years of professional experience in a product testing, inventory, or project management-based role

• 3+ years of experience working cross-functionally as a leader and people manager

• Extensive experience creating and maintaini