Field Service Engineer/Technician

About Us:

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

Barry-Wehmiller is seeking highly skilled and motivated team players to join our Field Service team. This opportunity may be within one of the following industries: paper, packaging, converting, or precast concrete. If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment, we encourage you to apply. Whether you're a recent graduate or an experienced professional, this role offers a chance to grow your career while contributing to the success of a globally recognized organization.Please note that these roles typically involve extensive travel, with a travel percentage ranging from 75-80%.

Position Description

As a Field Service Engineer at Barry-Wehmiller, you will play a vital role in the installation, servicing, PLC programming/troubleshooting, and support of capital equipment within the paper, packaging, converting, or precast concrete industries.

Key Responsibilities/Complexities

• PLC Programming and Troubleshooting: Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance.
• Customer Support: Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
• Installations and Upgrades: Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
• Diagnostics and Servicing: Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues.
• Training: Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices.
• Documentation: Maintain detailed records, including installation reports, programming changes, and service documentation.
• Technical Guidance: Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments.
• Quality Assurance: Detect and report defective or faulty materials and equipment.
• Perform other duties as assigned, maintaining a clean and safe work environment.

Competencies

• PLC Expertise: Hands-on experience in PLC programming, debugging, and troubleshooting.
• Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems.
• Ability to read and interpret schematics, prints, assembly layouts, and ladder logic.
• Strong customer service skills with the ability to positively influence relationships.
• Excellent problem-solving skills in situations with limited standardization.
• Proficiency in MS Office; experience with CAD systems or SolidWorks is beneficial.
• Strong written and verbal communication skills; multilingual proficiency is a plus.
• Exceptional multitasking abilities, adaptability, and a positive attitude.

Supervisory/Responsibility

• Work independently with general direction, adhering to policies and objectives.
• Provide technical guidance for installations and PLC programming to team members as needed.

Work Environment

• Field Service Engineers primarily work in customer facilities, often exposed to elements like dirt, oil, and grease.
• Extensive travel is required, with overnight stays and extended periods away from home.

Physical Demands

• Standing, sitting, climbing, balancing, stooping, kneeling, and crawling may be required.
• Lifting up to 50 pounds unassisted; greater than 50 pounds with assistance.
• Normal mental and visual attention is required to perform various duties.

Position Type

This is a full-time, regular position. Extended days and hours may be required to meet business needs. Field time is anticipated to be approximately 75-80% annually, with holiday and weekend work routine for this role.

Travel

Extensive travel within North America (USA, Canada, Mexico) is expected, with opportunities for international travel based on interest.

Required Education and Experience

• Field Servic