(21yrs+ to apply) Assistant Customer Service Manager - Darmstadt
Schnuck Markets, Inc.About the role
Job Description
Be a trusted leader and category expert in all the Center Store departments. Deliver operational excellence by
coaching, developing, and inspiring others to be the best they can be. Ensure that the highest standards of customer
service and store conditions are provided in all of the center store departments. Support the company’s strategic
plan by achieving the financial goals. Fulfill 1-3 Manager on Duty shifts per week.ESSENTIAL JOB RESPONSIBILITIES
Evaluate and maintain store conditions, including merchandising, in stock/ordering, freshness,
cleanliness, PI and TIL reducing initiatives.
Facilitate training programs and skill development
Communicate essential information to the center store team for Dairy, Drug, Frozen, GM, Grocery and
Liquor
Identify areas of opportunity (including sales, gross profit, expenses, labor, and TIL), to achieve the
financial plan for the center store departments
Manage DSD vendor trade partners and their inventory levels
Manager on Duty-key holder
Partnership with SAS team
MINIMUM REQUIREMENTS
Required Education: Please describe (see below)
Other Requirements: Bachelor degree preferred or relevant work expereinece considered
Minimum Years of Experience: 1 to 3 years
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
o Working knowledge of current Microsoft Office Suite, IPad, symbols device (CAO), CT2020
Receiving, SharePoint
o Proficient in Schnucks applications (i.e. shelf man, dashboard, Red Prairie, etc.)
o Ability to read and interpret financial reports
o Ability to plan and execute merchandising excellence in all Center Store departments
o Strong knowledge of all six center store departments
o Forklift Certification
o Receiver Certification
o Food Safety Certification Demonstrate resilience, resourcefulness and a positive attitude towards change.
o Effective communication-cascading information
o Ability to coach, develop, and inspire others to be the best they can be-relationship building
o Act with integrity and maintain confidentiality
o Planning and organizational skills (Planning, Organization, Execution, and Follow Through)
o Routinely lift items over 50 lbs., walk/stand for extended periods of time
FORMAL POLICY SETTING
No formal responsibility
PHYSICAL REQUIREMENT AND WORK ENVIRONMENT
Walking
o ½ day
Standing
o ½ day
Lifting
o More than 50 lbs
Travel
o 0 - 25%
Work Environment
o Fully flexible working hours to meet the needs of the business, including nights, weekends, overtime
and on-call work. Expected to fill 1-3 manager on duty shifts per week.The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive
list of the duties that may be assigned to job incumbents.
Additional Requirements – Internal Candidates:
- Store/Facility Teammates: minimum of six months employment with Schnucks preferred.
- Store Support Center Teammates: minimum of one year employment with Schnucks preferred.
- Must be in good standing (not on a performance improvement plan or active discipline).
- If invited for an interview, must have manager approval based on performance.
Schnucks is an Equal Opportunity Employer.
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