Shelter Associate Lead

Posting Date

11/21/25

Application Deadline

11/30/25

Pay Range

Anticipated Hiring Range: $21.00 - $23.50 hourly
Full Pay Range: $21.00 - $31.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Animal Care and Control

About the Position

Are you a passionate animal advocate with a desire to nurture and improve the lives of homeless animals? As one of the largest animal shelters in the nation, we need your support to make a difference!

Maricopa County Animal Care & Control is seeking a motivated and diligent Senior Shelter Associate to provide daily care and support for our shelter animals. You will provide leadership and guidance to our team of Shelter Associates while advocating for the animals in our care and promoting the health, safety, and welfare of Maricopa County's people and animals. This position requires the employee to be in the office or customer-facing for all hours worked.

Don’t miss out on this opportunity to support our shelter and your community! Apply today!

About Us

Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of working or volunteer experience with domestic animals in an animal welfare organization, veterinary facility, humane society, or similar animal care facility 

• One year of in-person customer service work experience 

• High school diploma or GED   

Other Requirements

• Candidates must be flexible and able to work all shifts, including starting as early as 6 am and finishing as late as 7 pm, working weekends and holidays. Shelter Associates are assigned on any shift, with any combination of days off, determined by the needs of the Department.

We Also Value

• One year of in-person customer service work experience 

• Experience working in an animal shelter

• Bilingual skills in English/Spanish

Job Contributions

• Oversee, direct, guide, and coach Shelter Associates in the performance of their duties, and ensure daily tasks are completed efficiently and accurately 

• Train and mentor staff on Department standards, procedures, and safety practices  

• Follow established disease control protocols to clean, disinfect, and maintain shelter apartments, kennels, cages, equipment, walkways, general areas, and other job-related items daily

• Cultivate positive client, volunteer, and coworker relations through professional, courteous, and educational interactions

• Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services, programs, and events

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