Senior Director, RE&F Strategy

Are you looking for a new opportunity to advance within your career, and would like to be a part of  a leading cloud technology company? Come join us! We are seeking an experienced facilities leader to join our team. Within this global strategic role, you will be responsible for continually evaluating and optimizing the real estate and facilities operating model and managing the governance of an Integrated Facilities Management program, globally. The role will drive consistency and practice excellence of IFM in support of Oracle, and with vendor partners to manage governance, controls, and compliance pursuant to the IFM model established. 

You will actively engage with members in real estate and facilities management, procurement, legal, HR, and other senior leadership, both internally and with external vendors.  This position will support building a short-term and long-term vision for Oracle’s real estate and facilities model. You will also focus on analyzing global facility management practices, manage contract compliance, and govern overall IFM partner performance.

Career Level - M5

• Continually evaluate RE&F operating model and implement critical initiatives, best practices, and standards requiring global consistency
• Establish a vision and lead implementation for the RE&F organization to support a culture of continuous improvement and operational excellence
• Evaluate and provide recommendations on service delivery (hard, soft, and real estate services) across global portfolio and work with RE&F management, procurement, legal, functional workstream leads, etc. to manage service level agreement (SLA) and key performance indicators (KPI)
• Collaborate with partners and cross-functional teams to support global consistency and standardization of operating model
• Provide thought leadership and foster strong, productive working relationships internally, and with strategic partners and vendors at a senior level
• Develop and maintain positive relationships with internal/external partners and provide ongoing management of these strategic partnerships and responsibility to ensure reporting and communications is frequent and multi-directional while being a point of escalation for IFM, globally
• Work with procurement, RE&F leads, and legal to manage and maintain a source of truth for all IFM related contracts and associated documentation.
• Continuously improve the governance structure to manage the delivery of a broad range of services to support Oracle’s business operations, ensuring services are delivered effectively and operational platforms are maintained according to SLAs and critical metrics
• Develop short and long-term plans for improving the effectiveness and efficiency of the service operations that will generate a significant, positive impact on the business unit and ensure the integrated workstream model is operating effectively
• Review and analyze performance, financial, and service data and recommend operational changes for improved efficiencies
• Ensure quality of service delivery is consistent and cost effective across all locations
• Build and maintain understanding of the vendor’s business strategy, key drivers, and current issues to provide support and collaboration on service implementation

Skills and Experience

• Bachelor’s Degree in business administration, management, finance, engineering, or related field from an accredited institution
• 5 to 10 years of IFM experience
• Multidisciplinary understanding of real estate, facilities, engineering, construction project management, and environment health & safety (EH&S)
• Leadership experience in IFM accounts with over $50M in operational expenses
• Understanding of contracts and commercial FM models in the market
• High level of personal credibility, integrity and client relationship management, networking, collaboration, and interpersonal skills
• Background in continuous improvement, change management, service attitude, and enterprise leadership
• Demonstrated track record in the development & implementation of strategic plans
• Ability to work at an Oracle campus at least three days per week. 
• Located within thirty miles (commute distance) to a major Oracle hub campus highly preferred
• Relocation assistance may be considered 
• Ability to travel as required (domestic and international)

Accountabilities

• Benchmarking of Facility Management and Real Estate Practices to define a global integrated operating strategy
• Govern IFM partners contractual compliance and obligations, including Service Level Agreements (SLA’s) and Key Performance Indicators, and monitor metrics for continuous improvement opportunities
• Maintain up to date database and track all upd