Director, International In-Field Team Excellence

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Position Overview: \

The Director of International Infield Team Excellence is responsible for advancing our Customer Engagement model in target markets by implementing In-Field Team Excellence strategies. This role focuses on embedding International Customer Engagement Guidance & Execution Excellence into affiliate tactical planning to enhance Customer Experience and drive brand adoption for launch and prioritized established brands.

Key Responsibilities:

• Customer Engagement Implementation: Lead the embedding of Customer Engagement Guidance & Execution Excellence to improve affiliate tactical execution, enhancing overall Customer Experience and brand adoption.
• Brand Influence and Leadership: Serve as the advocate for In-Field Team Excellence, providing leadership and strategic direction for brand teams. Foster collaboration across International, Area, and Affiliate teams to align with Brand strategies.
• Strategic Collaboration: Work collaboratively with cross-functional teams including BEX, DT, WWD, EPE & Learning, INBTs, MIH, IMABI, and BTS to implement the Customer Engagement model as per the IMCO Compass operating model.
• Orchestration and Execution: Coordinate efforts across internal teams and external partners to ensure seamless execution of strategies and initiatives.

Primary Responsibilities:

• Integrated Brand Management: Coach and guide Brand Teams from strategy development to execution, integrating MCM/OCM execution and Data Analytics components.
• Product Expertise: Provide insights on pr