Senior Engineering Manager, Auto Refi + Auto Secured Personal Loans

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team:

Upstart’s Auto Refi + Auto Secured Personal Loans team is responsible for scaling our auto refinance and auto secured personal  loan products. Our highly collaborative team is focused on increasing conversion by eliminating friction for our customers while continuously improving the quality of our product. We work iteratively to provide fast feedback loops so that we can apply new learnings quickly.

As a Senior Engineering Manager on the team, you will work closely with cross-functional partners to execute projects across the whole stack. You’re a self-starter who delivers work with quality, testability, resiliency, and maintainability in mind. You may currently specialize on the backend or frontend, but you're looking to get your hands into both areas of the stack. You're eager to learn and grow as an individual and a leader and enjoy helping your team do the same.

How you’ll make an impact:

• Team Leadership
  • Lead, coach, and develop a high-performing engineering team focused on providing high quality solutions.
  • Foster a collaborative and inclusive team culture that promotes innovation, continuous learning, and excellence.
• Technical Leadership
  • Oversee the design, development, and implementation of cross functional projects which drive business outcomes.
  • Ensure the reliability, performance, and scalability of customer facing products, leveraging best practices in software engineering.
  • Collaborate with architecture and infrastructure teams to ensure alignment with broader engineering goals.
• Stakeholder Collaboration
  • Partner with product manager, product designer, engineering leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure solutions meet business needs and regulatory standards.
  • Communicate effectively with stakeholders to keep them informed of project status, risks, and opportunities.
• Project Management
  • Manage project timelines and resources to deliver high-quality product solutions on time.
  • Implement frameworks to ensure efficient project execution and continuous delivery.

What we’re looking for: 

Minimum Qualifications:

• Education & Experience
  • 8+ years of experience developing and maintaining large scale distributed systems in the cloud 
  • 2+ years of management experience
  • Experience working in dynamic fast paced organizations
• Technical Skills
  • Strong proficiency in any programming language
  • Experience with delivering full stack  solutions to customers
  • Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and microservices architecture
• Leadership Skills
  • Excellent leadership and people management skills, with a track record of building and leading successful engineering teams
  • Strong problem-solving skills and the ability to make data-driven decisions
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders
  • Strong sense of ownership and accountability for the quality and timely delivery of work
  • Ability to thrive both in self-directed work environments and in collaborative settings, contributing positively to team dynamics
• Other Requirements
  • Experience with agile development methodologies and project management tools like Jira
  • Ability to work in a fast-paced environment and manage multiple priorities simultaneously
  • Commitment to continuous learning and staying updat