Accounts Payable Supervisor

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

 

Accounts Payable Supervisor

 

Worcester based with a balance of home and office working

 

£34,773 - £36,603 per year

 

35 hours per week

 

We have an opportunity for an Accounts Payable Supervisor to join our team, based in Worcester. The main purpose of this role is to support the delivery and development of an effective customer service through the Finance Service Desk to meet the needs of the Group.

 

The role of Accounts Payable Supervisor will include:

• Support the team in developing the skills to be able to resolve more complex queries
• Provide Finance and Accounts Payable expertise to resolve queries
• Identify and respond to customer demand, providing analysis to help improve Accounts Payable services
• Manage and develop effective administration systems and processes to ensure the maintenance of accurate and complete records
• Support the development and maintenance of effective relationships with all key stakeholders
• Manage team performance to meet SLA’s and KPIs
• Develop, implement and continually review service standards

 

Skills and experiences:

• AAT or relevant experience professional qualification is desirable
• Proven experience of working in an Accounts Payable customer service role is desirable
• Experience of managing and developing staff is essential
• Experience of providing Accounts Payable customer support services
• Excellent interpersonal and customer care skills
• Proficient user of Microsoft packages including Word, Excel, Outlook, PowerPoint and Teams

 

Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.  

 

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans  
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme