Senior Business Analytics Specialist

Modern Analytics & Insights function endeavors to foster an insights-driven culture; to encourage and enable positive business outcomes across the organization by driving right behaviors and decisions through bold insights. This team understands business goals, strategic drivers, success outcomes and associated behaviors. You will partner to meet a spectrum of demand across insights, analytics, objectives and key results (OKRs), reporting, and scorecards. Your passion and desire to define and enact the vision for insights & analytics will shape this function and team into a differentiator for the Microsoft Customer and Partner Solutions (MCAPS) Small, Medium, Enterprise & Channel (SME&C) organization. Come join a team where you can enable data insights that drive a multi-billion-dollar business!

In SME&C we have set out to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, SME&C is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a set of customers in identifying and achieving their business objectives through industry-leading digital engagement and partner co-selling. You will also be able to work cross-collaboratively while living our shared priorities: Diversity and Inclusivity, Well-being, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SME&C organization and the value we deliver to our customers, partners, and one another, every day.

Modern Analytics & Insights function endeavors to foster an insights-driven culture; to encourage and enable positive business outcomes across the organization by driving right behaviors and decisions through bold insights. This team understands the business goals, strategic drivers, success outcomes and associated behaviors. You will partner to meet a spectrum of demand across insights, analytics, objectives and key results (OKRs), reporting, and scorecards. Come join a team where you can enable data insights that drive a multi-billion-dollar business!

As a Senior Business Analytics Specialist you will partner across the channel and partner ecosytem and sales motions and our field leaders, managers, and sellers by leading a team that generates transformative business insights through innovative data solutions. You will contribute to continuing the team’s progress toward being a recognized hub for forward thinking in the field of advanced data analytics. We are looking for a talented and motivated analytics professional who can lead the team in solving a wide variety of business problems with data insights - all with the goal of providing actionable insights into business processes and customer experience.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Applies expertise to determine industry-leading analytical tools and techniques to address business questions. Guides and partners with others to execute analyses, resolve analytical challenges, interpret results across relevant contexts, and provide actionable insights and recommendations to business stakeholders. Critically evaluates assumptions about data or analysis methods to ensure they are appropriate for answering business questions in context and provides feedback on features and functions of analytical tools (e.g., algorithms, statistical models) developed by Engineering or Data Science teams.

• Determines factors and/or data types/frameworks to include in the evaluation of the impact of business, product, and/or operational decisions that provide relevant assessments of impact. Ensures that evaluations can account for anticipated risks and applies learnings from previous evaluations. Synthesizes results across evaluation instances, identifies relevant connections to other work, and makes recommendations for next steps linked to strategic business goals.

• Leverages appropriate types and sources of data and/or metrics, understands how business