Client Advisory Group Leader, Private Wealth - South Florida

Job Summary

Provides leadership, vision and direction for Private Wealth Management activities across the enterprise including, but not limited to, portfolio management, credit, sales and marketing, insurance services, investment management services, trust/estate services and financial planning. Sets product and pricing strategy with a deliberate and purposeful alignment to the corporate strategy and goals. Communicates strategy decisions to Regional CEOs/CEOs for execution. Responsibility also includes the development and oversight of enterprise Relationship and Client Banking programs. Reports directly to the Head of Community Banking.

Job Duties and Responsibilities

• Works in conjunction with the Head of Community Banking to develop and lead the execution of an effective Private Wealth strategy, including products and pricing, to grow the Private Wealth Management banking business. Collaborates with the Regional CEOs/CEOs and other senior executives to ensure that the Bank's strategic, credit and financial goals are met, simultaneously increasing profits, operational efficiency and customer satisfaction.
• Leads the implementation and execution of effective Private Wealth Management banking programs; maintains comprehensive knowledge of product offerings; ensures that customers' needs for financial products and services are being identified and met through a proactive calling program. Keeps abreast of the status of major customer accounts; oversees resolution of customer problems/complaints. Manages and provides for the extension of credit to businesses through a wide variety of commercial banking, consumer, or real estate loans; interacts with executives on credit issues, loan reviews, etc. Performs all duties in compliance with bank and regulatory policy.
• Manages the sales reporting process. Oversees the creation, support and improvement of sales reports, dashboards, scorecards and key performance indicators. Measures and monitors key performance indicators to evaluate sales, pricing and profitability on an ongoing basis.
• Monitors and tracks sales performance and incentives. Works closely with Sales, HR, and Compensation to ensure incentive plans are aligned with business objectives, consistent with market, and easy to understand, measure, and track. Influences and assists with establishing goals for production incentives and management bonus plans to ensure alignment with strategy and budget.
• Partners with Marketing and Product Management on development of sales tools, campaigns, promotions for marketing initiatives and new product rollouts. Works closely with Training Specialists to define business requirements for present and future training needs.
• Oversees and monitors business plans to ensure the attainment of financial goals. Uses objective financial and business analyses to evaluate the returns and risks of business choices. Analyzes and integrates trends and patterns to determine the root causes of problems and identify solutions. Evaluates short and long-term implications of decisions. Accurately forecasts growth, costs, and business challenges.
• Responsible for optimizing execution and results. Serves as an advocate for proactive planning and continuous improvement; creates an environment where everyone is held accountable for achieving goals and results. Makes sure desired change initiatives and priorities are implemented appropriately; continuously assesses actual performance results against goals and objectives, adjusting tactical and operational plans accordingly.
• Promotes ethics and compliance; builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm and has zero tolerance for unethical behavior. Identifies opportunities and takes action to enhance compliance within own organization. Promotes reputation and social responsibility; seeks and maintains external relationships and alliances, strengthening the company's impact on and reputation in the community. Serves as a credible spokesperson, representative, and sponsor for corporate, regional and local communities across the company.
• 1-Apr
• If the incumbent has been identified as a Business Unit (BU) Leader by Synovus Risk, the Business Unit (BU) Leader owns all risk within the business unit and is responsible for BU compliance with all laws, regulations and risk limits. Incurs and manages risk within Synovus' and the business line's established risk appetite, policies, procedures and limits. Monitors, escalates and develops remediation plans for significant breaches of KRI's or other identified risks and resolves internal and external issues and exam findings.
• Manages the annual p