Advanced Practice Provider Lead - Gastroenterology
VCU HealthAbout the role
The Lead Advanced Practice Provider (Lead APP) will lead and oversee APPs in their respective clinical department/division(s) in collaboration with the Department, Division, and APP Leadership. The Lead APP has a dual role as a clinical provider and organizational leader.
The Lead APP will provide direct oversight and act as a conduit for communication and information to APP team members. The APP Lead will focus on daily operations, handling essential responsibilities such as recruitment and interviewing, clinical scheduling, onboarding, annual performance reviews, and competency assessments.
The Lead APP will ensure the team is adequately trained and staffed to provide services to the designated patient populations. This oversight includes systems to support evidence-based practice, ensure patient safety, promote provider efficiency and productivity, oversee Professional Practice Evaluation (OPPE/FPPE), and assist in the timely completion of Peer Feedback. The Lead APP will promote professional development and participation in scholarly activities, quality improvement, and educational opportunities.
The Lead APP will maintain their team members’ competency skills and partner with clinical teams across the hospital and through the care continuum while maintaining consistency with the larger institution's goals in collaboration with the department. The Lead APP will work with the APP Leadership Team to support initiatives, attend APP leadership meetings, and assist with setting the agenda for workforce needs.
Adheres to system and department compliance policies and all applicable laws and regulations. Performs other duties as assigned.
Essential Job Statements
Clinical practice — Provides outstanding and comprehensive care and serves as a role model for care delivery to team members.
Hiring/ training — Participates in hiring and training APP personnel, including appropriate screening, hiring, and onboarding. Develops and maintains competency-based orientation for APPs in their division, working with specialty department staff.
Performance management — Ensures the clinical team is functioning optimally. Adheres to standards of practice and provides the necessary support to maintain/advance a high-performing team. Completes annual evaluations (FPPE/OPPE, annual performance evaluation) in partnership with collaborating physicians. Sets goals for improvement that align with departmental and APP’s professional goals. Implements improvement plans as needed. Provides mentorship to APP team members or aligns mentorship support within the clinical service.
Efficiency/productivity — Aware of current care delivery in practice settings and works with practice leadership to support setting processes to optimize efficiency, streamline work, and support practice changes. Partners with clinicians and medical/administrative leadership to optimize clinical workflow and best practices for designated patient populations.
Quality/Outcomes — Participates on PI Committees and PI initiatives as indicated, works to correct process variations in conjunction with practice leadership, and leads the team toward improvements in clinical outcomes. Knowledgeable about benchmarking and best practice standards. Actively participates in system-wide hospital committees as appropriate.
Scheduling — Ensures adequate coverage to meet patient needs. Create monthly and vacation schedules that ensure coverage is maintained fairly and equitably. This may be delegated to practice site managers in clinical departments with multiple practice locations.
Engagement — Builds a cohesive, positive, professional, advanced practice team with opportunities for growth and development, who practice at their highest level of license. Develops a process to support the optimization of the scope of practice. Acts as a liaison to APP team members, ensuring there is a structure for communication, information sharing, and a process for addressing APP needs
Academic/Preceptorship — Works with the staff (as applicable) and supports their education and research. Actively involved with workforce planning and supports student rotations and precepting of future APPs.
Documentation/Billing — Supports the department's expectations for clinical documentation and the APP team's accountability to meet them. The lead APP is a resource to practice leadership, partnering with coding and compliance to optimize timely and appropriate documentation. Works to ensure compliance and periodically audits for accuracy. Performs follow-up when appropriate if issues arise.
Professional Development — Participates and partners with the APP Leadership team to elevate the stature of APPs.
Skilled in
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