Sr. Manager, Information Technology - Data Center

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The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for Sr. Manager, Information Technology - Data Center. The senior manager, Information Technology directs all IT related activities of the University’s IT department and supervises all staff assigned to the IT department. The incumbent also ensures continuity of computer services for computer users throughout the organization through planning, technical leadership, and project coordination. 

• Manage 5 physical datacenters, including all equipment, power, cooling, and rack responsibilities

• Design and build rack layout (power, space, cooling, cabling) in Equinix (MI1) DC as one of UHealth’s offsite datacenters

• Plans, designs, develops, and implements improved work systems by revising work standards, policies, and procedures, employee work method and utilization, and staffing levels.

• Contributes to and plans the delivery of department-wide management and technical policies.

• Manages the development of staff to ensure effective deployment in their roles.

• Confers with leadership regarding inputs to overall enterprise architecture to allow UMIT to render excellent services to its constituents.

• Prepares activity and progress reports regarding group responsibilities.

• Serves as a point of contact for the executive management team on unit and department initiatives.

• Identifies opportunities for change and develops plans to capitalize on these opportunities.

• Develops, documents, and modifies guidelines and procedures to promote efficiency within the unit.

• Helps to determine new and creative methods to employ teams on projects.

• Works directly with faculty, students, and senior administrators to identify and address emerging technology needs.

• Works collaboratively with other departments to provide excellent services to the University community.

• Communicates relevant IT-related information to superiors and peers across the organization.

• Reviews status reports of team members and addresses issues.

• Provides oversight of exempt and non-exempt staff to ensure operations plans, policies, procedures, and transition and migration plans are consistent with UMIT goals and objectives.

• Coordinates department policies and operations with managers of other units within IT.

• Fosters increased awareness and attainment of higher levels of customer service by

• Directing internal teams in the execution of IT initiatives.

• Plans and coordinates the functions and services for assigned information technology projects of multiple sizes and complexities.

• Interviews, hires, coaches, and counsels staff, and revises job descriptions.

• Participates in all programs relating to performance management and career development planning.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

• Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:                                                                                        

• Bachelor’s Degree in relevant field required, Master’s Degree in relevant field preferred

• Minimum 7 years of relevant experience

• Knowledge of business and management principles.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to establish department goals, and objectives that support the strategic plan.

• Ability to effectively plan, delegate and/or supervise the work of others.

• Ability to lead, motivate, develop, and train others.

Any appropriate combination of relevant ed