Customer Contact Scheduler

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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

Job Responsibilities:

Act as liaison between customer, shipping and receiving and production to ensure on-time delivery of quality product on a JIT Qust in time) basis and that all customer specific requirements are met.

• Coordinate JIT product shipments against customer releases and purchase orders

• Coordinate special customer requests and respond accordingly

• Coordination of product between EBM and subcontractors

• Monitor Eagle Bend delivery/service performance; take corrective action where appropriate to ensure customer specific requirements are met

• Perpetual inventory analysis and investigation of shortages/overages and that inventory targets are met

• Participate in regular scheduled physical inventories and cycle counts as required

• Coordination of new program launches to ensure timely delivery and customer-specific requirements are met

• Coordinate program build-outs of old product lines and bank builds as needed

• Housekeeping and other activities as assigned

• Answer customer portals at window scheduled times accurately

• Know, comply and support all Company, SH&E, TS16949 and ISO14001 requirements, policies, procedures and work instructions

• Escalate all potential customer risks to EBM management and customers (per customer-specific requirements)

Who we are looking for:

• Prior Inventory Control experience a requirement, preferably in manufacturing

• Inventory flow, JIT principles, automotive background preferred

• Experience with scheduling preferred

• 2-5 years' experience

• Ability to work overtime and rotate weekends

EDUCATION:                                

• High school diploma or equivalent

• Bachelor Degree a plus

TECHNICAL EDUCATION:

• APICS (American Production & Inventory Control Society)

• MRP or MRP II (Material Release Point) system implementation

SKILLS

• Ability to access data stored on computer, LAN (Local Area Network) and PC (Personal Computer) applications

• Good Personal Computer skills (Microsoft Excel, WordPerfect and/or Microsoft Word)

• Ability to read, write and speak English

• Good, simple math skills required

• Individual must have good written and verbal communication skills

• Ability to work with limited supervision and to accomplish tasks on a timely basis

• Ability to work overtime as needed

• Ability to access data stored on mainframe computer, LAN (local area network and PC(personal computer) applications

BENEFITS

• Low Cost Health Insurance 

• Low Cost Dental Insurance + Vision Insurance

• 401(k) Matching 

• Employee Profit Sharing Plan

• Paid Vacation

• Paid Holidays

• Parental leave

• Tuition Reimbursement and Online Career Development with Free Tuition 

• Referral Program - Up to $1,500 per Skill Trade Referral

• Onsite cafeteria Serving Hot Breakfast and Lunch

• Self-Checkout Snacks and Drinks Market 

• Employee Assistance Program

• Employee Discount Program

• Annual Employee and Family Events

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