Client Services Associate

<p><strong>Job Title: Client Services Associate</strong><strong>&nbsp;</strong></p> <p><strong>Position Overview</strong><br>The Client Services Associate/Hospitality &amp; Workplace Operations Associate is responsible for maintaining a clean, efficient, and welcoming environment across conference spaces, workplace areas, restrooms, pantries, and facility operations. This role supports hospitality services, office services, and facilities coordination to ensure an exceptional experience for employees and guests. The ideal candidate is detail-oriented, proactive, and service-driven, with strong execution skills and the ability to support daily operations in a fast-paced corporate setting.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Hospitality &amp; Conference Room Support</strong></p> <ul> <li>Reset conference rooms after each use; push in chairs, wipe down tables, remove trash.</li> <li>Dust equipment and ensure all rooms remain clean and presentation ready.</li> <li>Break down boxes and remove trash to the designated freight area.</li> <li>Maintain an organized, hazard-free freight area.</li> <li>Support event setups, breakdowns, and workplace experience activities.</li> <li>Verify that AV equipment and touch panels are functional; escalate issues as needed.</li> </ul> <p><strong>Housekeeping &amp; Pantry Operations</strong></p> <ul> <li>Fully stock all pantry items including coffee, tea, milk, sweeteners, utensils, cups, plates, napkins, soap, etc.</li> <li>Remove expired items and ensure all supplies are replenished throughout the day.</li> <li>Sweep/Swiffer floors in pantry and elevator lobby areas.</li> <li>Ensure 409 cleaner and Magic Erasers are available for employee use.</li> <li>Verify proper functioning of coffee machines, water dispensers, and ice machines.</li> <li>Clean refrigerators every Friday after 3:30 PM.</li> <li>Wipe down all surfaces, appliances, and glass doors.</li> <li>Run dishwasher at the end of day when full.</li> </ul> <p><strong>Restroom Maintenance</strong></p> <ul> <li>Stock toilet paper, napkins, soaps, and paper supplies.</li> <li>Keep all restrooms clean, neat, and presentable.</li> <li>Wipe down counters and address spills immediately.</li> </ul> <p><strong>Facilities Support</strong></p> <ul> <li>Replace burnt-out light bulbs and ensure lighting is operational.</li> <li>Ensure access doors remain closed and secure.</li> <li>Report any building-related issues (HVAC, plumbing, electrical) to management.</li> <li>P