Solution Engineer - US Open Banking

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Solution Engineer - US Open Banking

Overview
Mastercard is a leading provider of innovative API-based financial products, empowering businesses with seamless access to financial data and services. The Open Banking Solution Engineering team is seeking a dynamic and highly skilled Solution Engineer with a solid technical background to join our team. As a part of this team, you will play a critical role in pre-sales consultation and post-sales implementation of our API-based financial solutions.

1. Pre-sales Consultation:
• Understand customer requirements and propose solutions using our API-based financial products
• Conduct demos and presentations to prospective clients, solutioning via our products and services

2. Technical Solution Design:
• Analyze client needs and solution for specific requirements, ensuring optimal integration and performance
• Collaborate with cross-functional teams to design and architect effective technical solutions

3. Post-sales Implementation:
• Lead the implementation process, ensuring integration and deployment within the client's ecosystem
• Provide technical guidance and support to clients during the implementation phase

4. Client Relationship Management:
• Establish strong relationships with clients, also advise and ensure ongoing satisfaction with our solutions
• Gather feedback and insights from clients to continuously improve our products and services

5. Technical Expertise and Support:
• Utilize in-depth knowledge of REST APIs and SQL querying to provide technical expertise and support
• Troubleshoot and resolve technical issues, collaborating with dev and support teams when necessary

All About You

Skills and Qualifications:
• Previous experience in a pre-sales or solution engineering role
• Strong knowledge of REST APIs and experience in integrating them into various applications
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively
• Problem-solving mindset and ability to work independently and within a team
• Familiarity with the following tools: Postman, Webhook.site, RedHat 3Scale, Plantext
• Familiarity with financial industry standards and protocols (e.g., OAuth, FDX, OpenID Connect, PCI-DSS)
• Strong communication and presentation skills and ability to relay technical concepts to various audiences
• Proven ability to work effectively in a collaborative, team-oriented environment
• Adaptability and willingness to learn new technologies and stay updated on industry trends
• Proficiency in SQL querying and database management.
• Understanding of software development life cycle (SDLC) and integration methodologies.
• Strong organizational skills and attention to detail.

Preferred Additional Skills:
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud)
• Knowledge of programming languages such as Python, Java, or JavaScript
• Experience with authentication and encryption protocols (e.g., OAuth, RSA)
• Understanding of encryption and data security principles, enterprise architecture, networking
• Relevant IT industry certifications and/or training (e.g., CompTIA CySA+, Network+, ISC^2 SSCP)

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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