Sr. Key Accounts Manager - Supermarket

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Why work for Dawn Foods?

 

PEOPLE.    PRODUCTS.   CUSTOMERS.

 

Why should you apply? We invest in you!

• Industry-leading health insurance on Day 1!
• Competitive Pay
• 401(K) + company match
• 10 Paid Company Holidays
• Paid Time Off
• Professional training
• Family-owned business over 100 years in service
• An opportunity for career advancement, working as part of an empowering workforce

 

Job Purpose and Overview

A Senior Key Account Manager at Dawn inspires confidence in enterprise customers with a well-articulated vision for Dawn bakery solutions and a compelling story about how to execute projects. They bring strong business acumen and political savvy to effectively navigate and achieve results in large, complex organizations.

 

Our Senior KAMs build strong relationships and know how to positively influence challenging situations. They excel in ambiguous situations, gathering information to fully understand project needs. Senior KAMs drive profitable sales with our largest customers by accessing key decision-makers, earning trust, and building excellent relationships.

 

Senior KAMs at Dawn generate valuable business insights and collaborate with customers to innovate bakery product solutions that drive mutual growth. They are just as effective at empowering our internal cross-functional teams to create great customer experience for key accounts. Our Senior KAMs bring Dawn values to life in every interaction, every day.

 

Work Environment & Travel: This is a remote position within the Pacific or Mountain time zone, with travel up to 50% of the time. Candidates must reside within one of these time zones to be considered for this position.

 

What will you do as a Senior Key Account Manager at Dawn Foods? 

• Strategic Planning and Sales: Our Senior KAMs develop and execute successful short and long-term regional strategic plans for key account initiatives with Dawn product and service solutions, driving growth within respective accounts to meet sales objectives. They support and reinforce all relevant North America campaigns, launches, and promotions, partnering with sales, marketing, and regional leadership to influence the timing and execution of these events within key accounts.
• Leadership and Mentoring: Senior KAMs strengthen Dawn’s sales culture, drive strategy, and achieve our vision for success. They demonstrate these skills in teams and with individuals, building the strengths of Associate Key Account Managers (AKAM) by modeling Dawn’s Values and supporting our Circle of Excellence. SAMs are always reinforcing these principles, clearly communicating expectations, and asking powerful questions that guide an AKAM’s knowledge and skill development.
• Customer Relationships: Senior KAMs display an executive presence in their customer relationships, which builds trust and confidence in Dawn's product and service solutions. They proactively support customers, anticipating needs or concerns, always hoping to exceed expectations. They know positive work experiences and a strong collaborative spirit, which drives success for everyone.
• Cross-Functional Collaboration: Senior KAMs are adept at recognizing the unique qualities of each person and keenly observe strengths, bringing out the best in others. They navigate internal teams with ease and are equally comfortable in a customer’s executive office or manufacturing facility. They bring the right people into discussions at the appropriate time, managing priorities and leading outcome-based meet