Team Lead Shuttle Operations

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

The Shuttle Operations Team Lead plays a key role in supporting the day-to-day transportation logistics and team supervision within the shuttle operations department. This position assists the Operations Management team in achieving departmental goals by helping to oversee driver performance, participating in employee coaching and discipline, and ensuring high standards of guest service and satisfaction 

 

Job Specifications: 

• Starting Wage: $23.00/hr - $26.53/hr 

• Employment Type: Year Round  

• Shift Type: Full Time hours available 

• Minimum Age: At least 18 years of age  

• Housing Availability: No  

  

Job Responsibilities:  

• Assist the Operations Management team in creating and leading the achievement of the operational goals for the department 

• Provide feedback to Operations Management team to assist with the performance management of the driver group 

• Involvement in employee coaching/progressive discipline process 

• Maintain a high level of appreciation for guest satisfaction and assist in the day-to-day management of service recovery processes.  

• Observe and adhere to all USDOT and PUC regulations as they pertain to the operation of Commercial Motor Vehicles. 

• Other duties as assigned 

  

Job Requirements:  

• High school diploma 

• Strong background in logistics; maintaining inventory control while creating opportunities to accommodate new business 

• Supervisory experience preferred 

• CDL class B with passenger endorsement required 

 

The expected pay range is $23.00/hr - $26.53/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.<