Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Assistant Store Manager I Mobile - CCI

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly pay rate is $20.63 - $30.91/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,352.00.

Job Description

Assistant Store Manager I 

 

Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I, (ASMI)  you’ll help them align around creating the best sales experience possible. You’ll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you’ll keep a keen eye on the competition, watching pricing trends for peak positioning.  

 

You know the drill with retail schedules - it’s all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You’ll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you’re handling some of their day-to-day responsibilities. Speaking of responsibilities… 

 

What You’ll Do 

 

Along with what we just described; we’ve put together a list of some of the other things you’ll need to do as an Assistant Store Manager I.  You’ll:   

 

• The ASM I typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic.   They indirectly manage a team typically consisting of 2 to 5 sales representatives  

• Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals) 

• Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets).  

• Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met 

• Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies 

• Serve as a point of escalation for complicated sales and/or customer disputes 

• Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives 

• Support troubleshooting for customer technical problems and sales tools related issues