Global Workplace Experience & Operations

Who Are We?

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

About the Team

At Postman, our mission is to empower developers and teams to build and use APIs faster. As we continue to scale globally, our Workplace Experience & Operations team plays a crucial role in ensuring our office environments foster collaboration, innovation, and productivity. We are responsible for optimizing workplace operations, enhancing the employee experience, and ensuring our global offices evolve to support Postman’s rapid growth.

Postman’s global footprint includes major hubs in New York City, Boston, and Bangalore, with our headquarters in San Francisco and additional offices in Berkeley and Cupertino. This role will oversee all workplace operations across these locations and beyond, ensuring a seamless and exceptional experience for Postmanauts worldwide.

The Opportunity

As the Global Workplace Experience & Operations, you will lead the strategic direction and execution of Postman’s global workplace strategy. Your work will focus on creating high-performing, engaging, and efficient office environments that align with Postman’s culture and business needs. In this high-impact leadership role, you will partner closely with senior leadership, cross-functional teams, and our distributed workforce to develop workplace strategies that enhance employee experience and optimize operational efficiency across all Postman offices.

What You'll Do

• Define and implement a global workplace strategy that aligns with Postman’s growth, enhances employee engagement, and optimizes space utilization across our hubs in San Francisco, New York City, Boston, and Bangalore.
• Lead and develop a global team of workplace operations professionals, fostering a culture of collaboration, accountability, and operational excellence.
• Oversee global office operations, ensuring consistency, quality, and efficiency across all locations while adapting to regional needs.
• Manage space planning and utilization efforts, leveraging data-driven insights to ensure efficient use of office space and future growth planning.
• Drive workplace innovation by piloting new tools, strategies, and processes to improve operational efficiency and enhance employee experiences.
• Develop and manage the global workplace budget, ensuring financial transparency and cost-effective solutions.
• Partner with cross-functional teams (HR, IT, Finance, Security, and Facilities) to ensure seamless workplace operations that support employee needs.
• Ensure compliance with health, safety, and environmental regulations across all global office locations.
• Lead sustainability initiatives focused on energy efficiency, waste reduction, and environmental impact across Postman’s offices.

About You

• 10+ years of experience in workplace operations, facilities management, or workplace experience leadership in a global hybrid work environment.
• Proven success leading and scaling global teams and managing large-scale office operations across multiple regions.
• Strong expertise in workplace strategy, space planning, and operational efficiency.
• Experience in a high-growth tech environment, ideally in a SaaS or developer tools company.
• Excellent financial acumen, with experience managing large budgets and driving cost efficiencies.
• Strong communication and leadership skills, with the ability to influence senior stakeholders and drive cross-functional collaboration.
• Passionate about creating a world-class workplace experience that aligns with Postman’s mission and values.

Nice to Have

• Experience in global expansion and office buildouts in multiple regions, for example, India and the USA.
• Background in change management and implementing workplace transformation initiatives.
• Knowledge of sustainability best practices in workplace operations.

This role reports to the Head of People and is based in the greater San Francisco Bay area, an