At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Robotic Surgical Technologies Medical Education (MedEd) team manages all aspects of system installation, start-up, customer training, field service analysis and support, and program optimization.  Placement of a surgical robot in the hospital requires full time support for a four to eight-month period to ensure successful integration into the hospital’s service lines. 

Robotic Surgical Technologies MedEd team members are seasoned professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They partner with hospital management teams and payers to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways, and optimize operations. 

Medtronic is in the process of rolling out its robotic surgery platform. In that context we are looking for a seasoned operational transformation expert.

Surgical Robotics: Surgical Robotics employees believe that every patient around the world deserves access to quality care and improved outcomes. Driven by our Mission, we believe that surgical robotics can add value to the healthcare ecosystem, lessen variability, and help more people around the world get better, faster.

We're making that exciting future possible — and disrupting one of the biggest and fastest growing markets in healthcare — with a game-changing portfolio of robotic and data & analytics technologies, services, and solutions.

This role is based in Houston, TX and will require 70% travel both within TX and other parts of the United States.

You will be responsible for the successful integration of a new surgical robot into a hospital.  This might be an expansion of a current robotic surgery program, creation of a new robotic surgery program, or a changeover from a competitive robot to the Medtronic robot.  Activities to integrate the Medtronic robot include training the hospital to clean and sterilize reusable instruments, arranging the off-site training of surgeons and supporting staff, updating surgeon preference cards, developing an inventory plan and kits for robotic procedures, raising awareness of robotic surgery, and helping to schedule the use of the robot.   These activities would happen over a four to eight-month engagement. At the end of the engagement, the hospital should be on track to hit utilization targets before turning over the program to the sales team. 

Additional post integration visits to help the hospital improve performance of their robotic surgery program, optimize resources and asset utilization.
You would be the first Robotic Surgery Start-Up Specialist, piloting its execution and preparing its broadcasting and wider commercialization outside the launch country and region. 
 

Responsibilities may include the following and other duties may be assigned.

• Meet with the Director of Robotic surgery and develop program goals and metrics for the Medtronic robot.
• In concert with the Medtronic Field Service Engineer and the hospital staff, prepare the operating room to host the Medtronic robot
• Train hospital staff to clean and sterilize re-usable robotic instruments
• Develop a surgeon training plan, schedule attendance at Medtronic’s off-site training, arrange for proctored cases post-training
• Develop a training plan for support staff to include attendance at a Medtronic off-site training class and working with staff post training through learning curve
• Conduct regular program review meetings with the hospital’s Director of Robotic Surgery
• Support the technology adoption by attending most if not every case during a surgeon and staff member’s learning curve
• Utilize change management techniques to engage clinical stakeholders and attain buy-in
• Train and coach Hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
• Generate clear proof points of the value delivered for pilot site by such program
• Package the service program developed and support its commercial deployment across hospitals
• Build strong partnerships with key thought leaders, health care professionals, relevant societies, and other key stakeholders. 
• Support Identification of potential proctor, proctor development and proctor network management.
• Implement and deliver on the execution of Medical Education strategy and activities
• Execute and deliver training programs to Health Care Professionals (HCP)
• Support Training F