Director of Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

CoverMyMeds, part of McKesson Corporation, is a fast-growing healthcare technology company that has been recognized as a “Best Place to Work” by Glassdoor and a “Best Company to Work For” by FORTUNE. Through innovation and collaboration, CoverMyMeds’ solutions help people get the medicine they need to live healthier lives by seamlessly connecting the healthcare network to improve medication access; thereby increasing speed to therapy and reducing prescription abandonment. CoverMyMeds’ network includes 75 percent of electronic health record systems (EHRs), 50,000+ pharmacies, 750,000 providers and most health plans and PBMs. 

McKesson Third Party Logistics is seeking a Director of Operations (DO) to lead our DC in Mason, OH.  The DC is 315k sq. ft, and provides 3PL services to our pharmaceutical manufacturer clients. The DO is responsible for the safety, cultural, operational, financial, and service performance for the distribution center. They will ensure that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations, and interacts with regulatory officials as required.  They will also play a key role in creating a culture of trust with their team, inspiring them to do great work and have a little fun at the same time. 

Key Responsibilities: 

Compliance and Safety 

• Lead Distribution Center management team responsible for Safety, Security, Operations, Customer Service, Regulatory Compliance, Inventory, Computer Room Operations and Facilities. 
• Interface with employees on a regular basis in roundtables, staff meetings and one on ones. 
• Supports and executes performance reviews for DC Leadership team, initiating development plans and actively coaching areas of opportunity 
• Assist the management team in mitigating any safety concerns. 
• Ensure the building is always prepared for either an internal or external audit. 

Employee Management 

• Overall responsibility for building a culture that is based on a strong foundation of trust, focused on team engagement, coaching, training, development, and performance management. 
• Ensure high quality employee attraction, engagement, and development at all levels. 
• Direct staff to provide a work environment that fosters creativity, productivity, collaboration, and accountability. 
• Maintain an engaged work environment by having a strong and friendly presence both on the floor and in the office. 
• Build bench strength through modeling I2CARE/ILEAD and development of a high-performing culture. Work with regional management on succession planning. 
• Effectively manage all people issues including, but not limited to, labor, turnover, generational, and diversity and inclusion. 
• Provide leadership and support for on-going training initiatives for management and employees. 

General Management and Operations 

• Actively oversee DC operations and management by giving work direction, resolving problems, setting deadlines to ensure timely completion of work. 
• Develop and execute the vision for the facility, while tracking current processes and regularly assessing if best practices are in place. 
• Collaborate with corporate management and local management to develop and align strategic initiatives to implement locally. 

Financial Ownership 

• Utilize financial acumen and knowledge, especially in making business decisions. 
• Monitor and analyze costs and assist the management team in making budgets. 
• Direct local operations to ensure building’s performance is within budget and expense plans. 

Cross-Functional Partnerships 

• Collaborate with stakeholders from Program Management, Customer Care, HR, Engineering, Six Sigma, Finance, and more to ensure operations are identifying, meeting, and exceeding desired output and best practices. 
• Works closely with Program Management to interface with our clients for business reviews, issue resolution and quality engagements. 
• Coordinate with Transportation team and Contractors. 
• Facilit