Software Operations Lead

Date Posted:

2026-07-07

Country:

United States of America

Location:

US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We are seeking a Software Operations Lead for SPY-6 to guide and coordinate the Field Engineer team and ensure the successful delivery, deployment, and sustainment of high-quality software products. You’ll collaborate with product leadership and engineering teams to translate program objectives into executable plans, manage field operational readiness, and maintain the tools and processes that keep our systems mission-capable. This is a highly impactful role blending technical depth, leadership, problem-solving, and operational execution.

This position is 100% on-site in Marlborough Massachusetts.

What You Will Do

• Lead Operational Excellence: Oversee and coordinate SPY-6 Field Engineers, ensuring high-quality software delivery, deployment, and field operations aligned with program goals and customer expectations. 

• Maintain installation and runtime tooling to ensure operational readiness across all fielded environments. 

• Plan, Align, and Prioritize: Partner closely with the SPY-6 Chief Product Owner (CPO), Software Lead, and BCLs to plan, prioritize, and manage the Field Engineer team backlog. 

• Manage release packages, ensuring alignment with program needs, technical dependencies, and team capacity. 

• Support the Mission in the Field: Provide direct software support at test sites, including troubleshooting, triage, and issue resolution. 

• Escalate unresolved or systemic technical issues to program leadership with clear analysis and recommended actions. 

• Enable Teams to Deliver: Coordinate personnel support for program activities, including events, integration periods, and deployments. 

• Mentor and coach Field Engineers to ensure readiness, optimized performance, adherence to process, and continuous improvement.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations.

• Experience in software engineering, software field support, systems engineering, or a related technical field. 

• Experience supporting deployed systems, field operations, or mission-critical environments. 

• Experience planning and prioritizing work in agile or iterative development environments.

• The ability to obtain and maintain a U. S. government issued Secret security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Familiarity with radar systems, defense systems, or large-scale real-time software. 

• Experience with software deployment pipelines, installation tooling, or operational monitoring solutions. 

• Ability to translate field conditions and customer needs into actionable engineering tasks.

• Strong technical background with the ability to troubleshoot and resolve field software issues. 

• Demonstrated leadership experience guiding technical or field teams. 

• Excellent communication skills with ability to coordinate across stakeho