WBC HR Generalist

Job Description

Job Title: WBC HR Generalist

Location: Corporate

Department: People Team

Job Summary:  The WBC HR Generalist serves as an on-site Human Resources trusted partner for dairy production, transportation, and maintenance operations. This role acts as a hands-on HR generalist, providing day-to-day support across all HR disciplines while ensuring alignment with business objectives, labor requirements, and operational needs.  This job plays a critical role in onboarding both union and non-union employees, driving talent development initiatives, managing training and certification programs, and facilitating key cyclical HR processes.

Principal Duties:

• Build the foundational HR, training, and certification infrastructure needed to support a high-performing manufacturing environment, including the design and rollout of processes, tools, governance, and reporting mechanisms.
• Partner with site leadership to translate operational needs into sustainable people practices, including structured onboarding, workforce readiness, SOP-based training, certification management, and frontline leadership support.
• Establish a repeatable training and certification framework that validates Associate capability, supports consistent execution of production standards, and creates clear accountability for ongoing skill development and recertification.
• Act as a hands-on onsite HR generalist and process builder, balancing day-to-day Associate and leader support with the creation of scalable systems that improve compliance, engagement, retention, and operational stability.
• Interpret and apply HR policies, procedures, and labor agreements consistently and fairly.
• Partner with site leadership to identify talent gaps and support workforce planning efforts.
• Drive talent development initiatives, including career pathing, succession planning, and employee growth strategies.
• Lead end-to-end onboarding processes for both union and non-union employees, ensuring a seamless and compliant associate experience as well as successful integration into the teams.
• Partner with operations and training teams to coordinate orientation, safety training, and job-specific onboarding plans. Manage training programs across production, transportation, and maintenance functions.
• Manage and ensure compliance with required certifications (e.g., safety, DOT, equipment operation, food safety.)
• Partner with safety and quality teams to ensure alignment with regulatory and operational standards. Maintain accurate training records and reporting for audits and inspections.
• Partner with leaders to address performance issues and support corrective actions.
• Coach frontline leaders on employee development, engagement, and performance management best practices.
• Analyze HR metrics (turnover, absenteeism, training compliance, etc.) to identify trends and opportunities; provide insights and recommendations to site leadership.
• Identify and implement process improvements to enhance HR service delivery and employee experience.
• Facilitate implementation of leadership development programs within operations.
• Manage improvement initiatives or projects directly tied to employee relations/benefits/training and development.
• Facilitate core HR processes ensuring timely and accurate execution of all HR processes at the site level.
• Build strong working relationships with union representatives and promote a collaborative labor-management environment.  Foster a positive and inclusive work environment across union and non-union populations.
• Other duties as assigned.

Essential Functions:

• Ability to work well individually as well as in a team environment
• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to work with little or no supervision
• Proven self-starter with demonstrated ability to make decisions
• High professional standards confidentiality
• Ability to work effectively in a fast-paced, operational environment with frontline employees
• Strong interpersonal and coaching skills with the ability to influence at all levels
• Excellent problem-solving and conflict resolution capabilities
• High level of organization and attention to detail

Basic Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 3–7 years of progressive HR experience, preferably in manufacturing, food production, or distribution environments
• Experience supporting unionized workforces strongly preferred
• Strong knowledge of HR generalist practices, employment law, and labor relati