Upward Bound Program Coordinator

Position Summary:

The Rollins College Upward Bound Program is seeking a part-time Program Coordinator to work cooperatively with the Program Director and Assistant Director in performing administrative functions for the office along with some student programming and facilitation.

Upward Bound is a year-round program for motivated students with academic potential who desire additional academic preparation, advisement, and encouragement to succeed in high school and later, in college. The Upward Bound Program works with low-income secondary school students who dare to dream of being the first in their families to earn a college degree.

The Rollins College Upward Bound program is funded through a grant from the U.S. Department of Education. Currently the grant has been approved from September 1, 2022 to August 31, 2027. The continuation of this position is based on satisfactory performance as well as the continuation of available funding.

Front Office/Administrative Management:

• Manage all administrative and customer service support for the Upward Bound Program.
• Manage the customer service experience for all Upward Bound visitors, including students, parents, teachers, tutors, faculty, administrators, and alumni.
• Collaborate with staff to update/edit office handouts and marketing materials.

UB Student Engagement and Support:

• Assist with managing students during Saturday Sessions and Upward Bound Activities. This includes but is not limited to:
  
  • Transporting students via rental cars or Jump buses.
  • Planning workshops or supervising events.
  • Engaging in activities planned during summer which may result in outside supervision or participation.
  • Assist teachers in classrooms with students during summer component and Saturday Sessions.

Database Management:

• Assist with annual performance reports, maintenance of participant files, and continuous updating of CRM system.
• Assist with tracking and compiling monthly/annual office usage statistics for reporting.

Budget Support:

• Track and maintain records of all program expenditures, request, and stipends.
• Serve as a point of contact for vendors and other third-party service reps.
• Assist with maintaining the Upward Bound Program’s operating budget.

To learn more about the Upward Bound Program, please visit: https://www.rollins.edu/pre-collegiate-programs/upward-bound/.

Minimum Qualifications:

• High School Education.
• Two years of job-related administrative experience.
• Possess a valid driver’s license, or ability to obtain an Florida driver's license within 30 days of accepting the job, and acceptable MVR are required.

Preferred Qualifications:

• Bachelors degree.
• Experience working in the education field and/or TRIO.

Knowledge, Skills & Abilities:

• Ability to work effectively with diverse age groups from the community and within the College.
• Ability to interact effectively and professionally with department constituents including staff, students, parents, teachers, faculty and vendors while establishing and maintaining positive working relationships.
• Ability to develop, monitor and evaluate multiple, detailed office systems including budgets, tracking of student records, and office files.
• Ability to supervise students and collaborate with others.
• Knowledge and practice of organizational and time management skills.
• Possess strong written and oral communication skills along with organizational and management skills.
• Ability to understand, interpret, and analyze information to make sound judgments.
• Ability to maintain and update files and records with a high degree of accuracy
• Ability to be flexible in job responsibilities and capable of working with little supervision.
• Must be a forward thinker who anticipates future challenges.
• Knowledge, skill and proficiency in web development and u