Quality Director, Commercial Aftermarket

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Job Title:

Quality Director, Commercial Aftermarket

Reporting To:

GVP & GM, Comm Aircraft AM

Work Schedule:

Onsite – Buffalo, NY

Moog’s Commercial Aircraft Group is looking for a Quality Director for the Commercial Aftermarket (CAM) Division. In this role, you will be accountable for the direction, planning and execution of the CAM quality strategy, as well as establish strong connections and partnerships with all functions within CAM to drive further enhancements to our culture of quality.  You will create new and innovative structures that proactively support growth strategies while ensuring systemic compliance with customer requirements and continue to build and sustain our culture of quality.

The CAM Quality Director must be a strong leader of people and team builder, as well as an excellent communicator at all levels both internally and externally.  You will establish and grow an executive network across Moog.  You must possess strong analytical abilities as well as the ability to coordinate and manage complex operational issues and processes. You will influence all functions within CAM that impact quality, as well as provide aviation regulatory compliance leadership and guidance across Moog.  You will need strong leadership presence and be a recognized subject matter expert to represent Moog in quality discussions with customers and regulatory organizations.  You will be an independent driver as a senior leader, working at pace to implement change.

You will report to the Commercial Aircraft Aftermarket Group Vice President and have an onsite work schedule. You will be based in East Aurora, NY with 15-20% domestic and international travel expected.

To be considered for this role, here’s typically what you’ll need to bring with you:

• A relevant BS degree in Engineering / Production / Industrial Engineering or a related discipline. 

• Knowledge and understanding of aerospace quality standards, Aviation Regulations (FAA, CAA UK, EASA, CAAC, etc.) and Industry Standards (AS9100, ISO9001, etc.).

• Relevant industry experience is required.  You must be able to demonstrate an appropriate balance of strong regulatory leadership and practical business application

• Minimum of ten (10) years of experience in a senior management role.

• Strong communication skills in the form of written, verbal and formal presentations.

• Ability to effectively communicate with, and influence, Group staff across disciplines and Moog customers.

• Demonstrated knowledge and a track record of continuous improvement, APQP and Lean.

• Sound working knowledge of Moog products and manufacturing processes.

As Quality Director, you will:

• Lead, coach and have direct accountability for the CAM Quality team

• Be accountable for the direction, planning and execution of the CAM quality strategy

• Embody and enhance a culture of quality within the CAM organization

• Develop and maintain strong partnerships with CAG OE and ACC Quality Directors, enhancing Commercial Aircraft’s overall culture of quality.

• Develop risk abatement strategies to effectively support business commitments with a focus on error prevention and continually improved product/service quality

• Understand the broader CAM business to best contribute to the division’s success.

• Advance Lean strategies that align with Aftermarket quality, on-time customer delivery commitments and cost control strategies.

• Be accountable for CAM’s Safety Management Systems (SMS), ensuring compliance and response SMS in place.

• Develop the organizational knowledge in the application of the standards and regulations through effective education and training programs.

• Provide leadership and build relationships to create quality-minded attitudes and commitment across the Aftermarket division.

• Represent CAM as part of a Quality Council to promote regulatory requirement, ensure effective look across activities are taking place, and best practices continue to be advanced.

• Establish and grow an executive network within Moog and ensure leaders within CAM organization stay connected on quality related activities

Key Accountabilities:

• Strategic; Lead the development of a vision/Quality framework that str