Country Manager France (m/f/d)

<h3>👋 About Treatwell</h3><p><strong>Treatwell is the leading beauty tech platform in Europe, empowering salons to run and grow their businesses through smart software and a powerful online marketplace.</strong> With over 50,000 partners and 8 million monthly bookings across 13 countries, we’re transforming how the hair and beauty industry connects with clients.</p><p>In France, we’ve built a strong foundation and are already a market leader. Now we’re looking for a <strong>Country Manager based in Paris</strong> to lead the next phase of growth: <strong>scaling sales, reducing churn, increasing supply density</strong>, and <strong>strengthening Treatwell’s leadership position</strong> in one of its most strategic markets.</p><p></p><h3>🎯 Your Mission</h3><p>As <strong>Country Manager France</strong>, you’ll have full commercial ownership of the French market. You’ll lead cross-functional teams across Sales, Marketing, and Talent—driving acquisition, retention, and performance.</p><p>You’ll be part of an <strong>international organisation active in 13 countries</strong>, working closely with colleagues across Europe and the <strong>Treatwell headquarters in London</strong> to align local execution with the broader company strategy.</p><p></p><h3>🚀 What You’ll Do</h3><h3><strong>1. Lead and Scale Sales Performance</strong></h3><ul> <li> Own and evolve the partner acquisition strategy across Tier 1 &amp; 2 cities (e.g. Paris, Lyon, Marseille) and expand into Tier 3 locations (e.g. Toulouse, Bordeaux, Lille). </li> <li> Lead a high-performing commercial team across SDRs, inbound/outbound sales, field sales, and team leads. </li> <li> Drive performance across the sales funnel—from lead to activation—and increase supply density in key areas. </li> <li> Define and monitor KPIs such as win rate, conversion, cost per acquisition, and revenue per venue. </li> </ul><h3><strong>2. Retain and Grow Existing Partners</strong></h3><ul> <li> Oversee the partner journey beyond acquisition—working with Account Management and Customer Success to boost activation, engagement, and satisfaction. </li> <li> Implement targeted churn-prevention strategies and reactivation initiatives. </li> <li> Monitor and act on partner health metrics (e.g. churn rate, NPS, product adoption, booking activity). </li> <li> Ensure salons extract long-term value from Treatwell’s software and marketplace. </li> </ul><h3><strong>3. Build and Lead Cross-Functional Teams</strong></h3><ul> <li> Hire, develop and lead top talent across Sales, Marketing and Operations. </li> <li> Oversee and align <strong>local marketing execution</strong> to support brand visibility, lead generation, and market-specific campaigns. </li> <li> Foster a culture of performance, ownership and collaboration in a hybrid work environment. </li> <li> Work closely with central teams (Product, Marketing, Finance, People) to execute strategy and scale success. </li> </ul><h3><strong>4. Own Market Strategy and P&amp;L</strong></h3><ul> <li> Shape and execute Treatwell’s growth plan for France based on local dynamics and international objectives. </li> <li> Identify and unlock new market opportunities—geographical, vertical, or operational. </li> <li> Take full ownership of the <strong>French market P&amp;L</strong>, ensuring growth is efficient, sustainable, and aligned with broader business goals. </li> </ul><h3><strong>5. Lead with Values and Inclusion</strong></h3><ul> <li> At Treatwell, leadership means more than hitting targets. As Country Manager, you lead with empathy, integrity, and by example. You live our values in your everyday decisions—creating a culture of ownership, collaboration, and respect. </li> <li> You foster an inclusive environment where every team member can thrive, regardless of background, identity, or experience. </li> <li> You believe that our <strong>people and our partners are our greatest asset</strong>—and you work every day to help them succeed. </li> </ul><p><strong>Requirements</strong></p><h3>👤 About You</h3><ul> <li> <strong>Significant experience (6+ years)</strong> leading commercial teams, ideally in <strong>sales-driven environments such as SaaS or marketplaces</strong>. </li> <li> Ideally, you’ve operated at <strong>Country Manager level</strong> or led a full <strong>business unit</strong>, with ownership of <strong>P&amp;L, growth strategy, and team leadership</strong>. </li> <li> You lead by example, combining strategic thinking with hands-on execution. </li> <li> You’re highly data-driven and confident in using CRM and analytics tools (e.g. Salesforce). </li> <li> You thrive in <strong>hybrid environments</strong>, where in-office collaboration and remote leadership go hand in hand. </li> <li> Fluent in <strong>French and English</strong>, with a deep understanding of the local market and service economy. </li> <li> Passionate about <strong>empowering small businesses</strong> and shaping industry change. </li> <li> Experience in <stron